J.P. Morgan Wealth Management - Private Bank Supervisory Manager - New York, NY
JPMorgan Chase Bank, N.A.
[Unknown City], NY (In Person)
Full-Time
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Job Description
- Coordinate and lead monthly meeting with Market Manager. This includes preparing and presenting key findings and overview of activities in prior month
- Participate in Market Leadership meetings and join Market Team calls. Interact with employees in the market to address questions and take action to resolve
- Coordinate with employees, management and Registration department on changes to employee registration profile including U4 amendments
- Train new hires and existing employees on procedures or specific topics as needed
- Coordinate with Central Supervision, address suitability concerns, review customized client materials, and act as a liaison for issue resolution. Review and resolve compliance surveillance inquiries
- Provide principal approval for brokerage trade corrections. Review and action brokerage account maintenance requests (i.e. options, margin, QIB)
- Perform oversight of incoming correspondence, checks, and securities. Review trends and patterns of escalated email violations.
- Provide pre-approval of suitability for accounts to participate in alternative investments; review and determine account eligibility for Initial Equity Public Offerings
- Act as error escalation contact for investment related errors. This includes reviewing and correcting error as well as completing escalation and reporting
- Act as complaint escalation contact, review circumstance to determine possible complaint, submit to firm wide complaint reporting tool, and coordinate with complaint response team for appropriate resolution
- Act as liaison for annual compliance branch exam.
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