Employment Type:

Full time

Shift:

Description:

POSITION SUMMARY

The Financial Counselor is one who works directly with patients who may or may not be deemed indigent, and, due to this status, may be eligible for various financial assistance options offered through the St. Joseph's Hospital network. Those options include, seeking Medicaid for ALC placement though the DSS Chronic Care Unit, seeking Medicaid for non ALC patients through the DSS Medicaid Unit, seeking Financial Aid (Charity Care) though the FA application process, securing payment plans, and assist in the enrollment process as well as follow-up with those patients who are seeking Family Health Plus or Child Health Plus with the assistance of contracted payor facilitated enrollers.

EDUCATION, TRAINING, CERTIFICATION AND LICENSURE

Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field. Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience. Certification/licensure as required by regulatory agency. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS

Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements. Participatory management, team building, motivational, and administrative skills welcomed but not required.

WORK ENVIRONMENT AND HAZARDS

Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).

PHYSICAL DEMANDS

Sedentary work: standing, walking and sitting for prolonged periods of time.

WORK CONTACT GROUP

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

SUPERVISED BY

Coordinator, Manager

SUPERVISES

Staff

CAREER PATH

Coordinator General Performance Criteria:

Financial Counselor Expectations Exceeds Meet Below Primary Role Responsibilities

• Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.
• Adheres to established network policy and procedures related to job functions.
• Performs data entry with a working knowledge of the unit specific computer systems, Eclipses, Lawson, Midas, etc.
• Demonstrates accuracy when performing the primary job function.
• Abides by established Personnel Policies and Procedures.
• Has knowledge of HIPAA rules and regulations and abides by the same.

Professional and Staff Development:

• Participates and or assists with the orientation of new or existing staff.
• Participates in Staff and Employee meetings.
• Participates in voluntary and required in-service and education programs.
• Participates in Performance Improvement by identifying areas needing improvement.

Displays Commitment to the

Hospital Mission:

• Observes customer service standards.
• Demonstrates excellent communication skills.
• Understands/applies a team concept.
• Adheres to hospital confidentiality statement.
• Demonstrates a knowledge and understanding of National Patient Safety Goals.

Pay rate based on experience and location: $20.70-$27.90 Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.