Position Summary Under general supervision, performs the full range of administrative and technical functions supporting permit applications, customer service, filing, and office organization. Interacts with customers, coordinates requests for plan reviews, and supports inspections with the City. Maintains data, updates databases, processes permits, and answers general questions regarding ordinance requirements. Essential Duties and Responsibilities Essential and other important duties may include, but are not limited to, the following: Receives, reviews, and processes permit applications ensuring accuracy and completeness; creates and issues invoices, calculates and collects permit fees, and files all documentation and information. Monitors, manages, and oversees code compliance with local zoning and code regulations; accurately locates properties to verify zoning, provides property restrictions, reviews plans and projects for compliance, and performs compliance research for public inquiries. • Reviews plans for completeness, compliance, and accuracy before submitting to building official's office; provides feedback, suggestions, breakdowns, and support as needed; communicates with building official, contractors, and other project personnel. • Serves as the point of contact for initial code violations; interprets and explains code violations to the public. Balances daily receipts and accounts for cash on hand; prepares bank deposit. Receives payments from City contractors; provides account status information to contractors. Answers phones, assists customers, and schedules inspections; manages and maintains inspection schedules and updates contact information and daily requests. Orders supplies for Development Services Department. Maintains files and records; prepares various reports; issues Certificates of Occupancy and letters of completion; maintains an up-to-date spreadsheet of inspections; processes and files open records requests. Performs other duties as assigned. Education and Experience A high school diploma or equivalent is required. . A minimum of two (2) years of administrative experience is required. Experience in construction, permit processing, customer service, data entry, recordkeeping, and work in a municipal or regulatory environment, including experience in a municipal government setting, is preferred.

Licenses, Certifications, and Equipment:

A valid Texas driver's license and acceptable driving record are required. Permit Technician Certification or the ability to obtain within two (2) years or hire. Disclaimer This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The City reserves the right to modify, add, or remove duties and responsibilities as operational needs require. At-Will Employment Statement Employment with the City of Cleveland is at will and may be terminated by either the employee or the City at any time, with or without cause or notice, in accordance with applicable law. Nothing in this job description or any City policy creates or is intended to create a contract of employment.

Salary and Classification Salary Range:

$34,190 - $49,575

FLSA Status:

Non-Exempt Hours of Work Monday through Thursday, 8:00 a.m. to 6:00 p.m.; Friday, 8:00 a.m. to 12:00 p.m. Position Status This position is open until filled. Equal Opportunity Employment The City of Cleveland is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. E-Verify Employer The City of Cleveland participates in the federal E-Verify program to confirm the employment eligibility of all newly hired employees.