Real Estate Supervisor

GENERAL DESCRIPTION

Performs difficult clerical work and administrative tasks in the maintenance of the County's records of real estate titles, and the records required for the equitable assessment of real property in the County. The Real Estate Clerk Supervisor reads/researches deeds of conveyance and wills. Assists the public with all real estate questions whether in office or by phone regarding property ownership, assessments, and ensures that changes in the status of real property are properly recorded.

ESSENTIAL JOB FUNCTIONS

~ Greets all visitors (in person or phone) to the department, accepts inquiries, ascertains nature of business and assists or re-directs as appropriate while providing excellent customer service ~ Supervises the activities of staff, including work assignments, workflow routing, evaluations, progress reviews and cross training ~ Reviews instruments recorded in deed books and will books for conformity with established procedures and laws ~ Researches previous deeds, land records, maps and related records, as required. Maintains updated permanent real estate ownership cards ~ Reviews and files new plats ~ Processes rollback taxes and enters rollback bills when property no longer meets 'Land Use Program' criteria ~ Sets up new assessment cards for use of appraisers when real property is subdivided (i.e. split transfers) ~ Enters changes of assessments, mapping information, and class changes into the computer ~ Operates a variety of office equipment and software ~ Computes and enters exonerations/supplements on real estate tax bills. Performs miscellaneous typing and filing ~ Maintains a current and updated (every 3 years) record of tax-exempt properties ~ Oversees the Veterans, Disabled, and Elderly Tax relief programs ~ Work with attorneys, title companies, and surveyors to correct issues on a plat/deed ~ Develop and maintain the department training manual ~ Performs other duties as assigned

REQUIREMENTS/PREFERENCES

Education:

Required:

High school diploma or equivalent

Preferred:

Supplemented by business school or college level courses training in real estate or office management.

Experience:

Preferred:

Considerable experience working in the Commissioner of Revenue's Office. Two or more years in a supervisory position.

Certifications/Licenses:

Must enroll in the Weldon Cooper program at UVA to become a Master Deputy. Expected to be certified within 3 years.

Knowledge, Skills and Abilities:

Thorough knowledge of office terminology, procedures, equipment and clerical skills necessary for making real estate property transfers, and the proper recording of current assessments; thorough knowledge of real estate records maintained in the Clerk of the Court's office; maintenance of accurate records required by the Court's office; maintenance of accurate records required by Appraisers to properly assess real property located in the county; ability to supervise clerical personnel; ability to work well with other employees, officials and the public; ability to resolve conflicts; strong communication skills.

Supervisory Responsibilities:

Yes Additional Requirements:

Subject to a complete criminal history background search with acceptable results. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.