Risk Management Specialist

Overview Frontdoor and its family of brands are on a mission to make life easier for every homeowner through innovative technology and quality customer service. With over 55 years of experience, we are the leading provider of home warranties in the United States, handling approximately 3.8 million service requests for more than 2.1 million members through a network of approximately 17,000 qualified and independent service contractors. We also offer new home builder warranty solutions, which deliver value to both builders and homeowners through a suite of builder warranty products and support services. Our customizable home warranties are annual service plan agreements that cover the repair or replacement for breakdowns due to normal wear and tear of major components. We cover up to 29 home systems and appliances, including electrical, plumbing, HVAC systems, water heaters, refrigerators, dishwashers and ranges/ovens/cooktops, as well as optional coverages for pools, spas and pumps. Our home warranties provide peace of mind, budget protection, convenience, repair expertise and service guarantee. Our non-warranty services provide homeowners greater value through replacement and upgrade programs, as well as other home maintenance offerings. Our 2-10 new home builder warranty solutions offer flexible builder‑backed and insurance‑backed warranty options covering workmanship, home distribution systems and structural components. Frontdoor family of brands include American Home Shield, HSA, OneGuard, Landmark and 2-10 HBW brands. For more information about Frontdoor, Inc., please visit frontdoorhome.com.

Responsibilities Summary :

Markets all available new home product and services to home builders in a specified geographical area. This includes existing products and services as well as future potential products and services.

Responsibilities:

Uses professional selling skills to acquire new, high-volume business. This role is focused on new business development through prospecting and face-to-face contact in their geographical area. Services existing accounts in their territory through personal contacts and other communication methods. Provides onboarding and training, as needed, to new and existing customers accompanied with the appropriate materials. Demonstrates a thorough understanding of the unique value proposition of the products and services available through 2-10 HBW. Develops working relationships with key executive officers of Home Builder Associations (HBAs) and Building Industry Associations (BIAs) in their established areas. Communicates with their immediate supervisor and other company representatives their ongoing sales and service needs daily or on an as-needed basis. Understands and minimizes costs within established sales budget for their territory. Attends company sponsored regional and national education and training meetings. Monitors and is knowledgeable of local, regional and national industry topics. Attends, organizes and staffs local, regional, and national industry trade exhibits and fairs as required to promote the company's products and services. May assume other duties as assigned.

Qualifications Required Skills:

Excellent customer service skills, ability to work with diverse personalities, ability to provide constructive feedback, and intermediate/advanced computer skills are required. Excellent business development skills, to successfully negotiate and close sales. Outstanding customer services skills, and basic computer skills (word, excel, email).

Preferred Skills:

Physical Role Requirements :

Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required, College degree preferred. Must be licensed and able to operate a motor vehicle and have access to a reliable motor vehicle. In certain geographical areas, must have or be able to obtain appropriate licensing and certification to sell and service insurance programs. Minimum Experience required (number of years necessary to perform role) : 1+ years of relevant experience preferred

Travel:

Occasional travel may be required. Other/State Specific The target earnings for this role are between $120k yearly and $130k yearly. Your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.