Wire Services Specialist

Wire Services Specialist at First Carolina Bank Wire Services Specialist at First Carolina Bank in Rocky Mount, North Carolina Posted in 7 days ago.

Type:

Full-Time Job Description:

Join Our Team--Where Accuracy, Discipline, and Trust Power Secure Payments We're seeking a Wire Services Specialist to support the day-to-day operations of the Bank's wire room, ensuring domestic and international wire transactions are processed accurately, securely, and in full compliance with Bank policy and regulatory standards. This role is critical to protecting our customers, our partners, and the Bank by applying disciplined controls, careful authentication, and consistent execution in a high-risk payment environment. As part of our continued commitment to strong risk management and operational excellence, First Carolina Bank is guided by our core values: Intentional, Responsive, Enterprising, and Considerate. These values shape how we manage sensitive transactions, partner across the organization, and deliver dependable service that earns trust. Why You'll Love This Role Play a key role in safeguarding secure payment activity through disciplined wire processing Work in a structured, team-based environment where accuracy, consistency, and control matter Apply well-defined procedures to mitigate operational and fraud risk Collaborate closely with Retail Banking, Deposit Operations, IT, Compliance, Risk, Audit, and FinTech partners Thrive in a steady, detail-driven role with clear expectations and recurring workflows Build long-term expertise in wire services, payment controls, and regulatory compliance Be part of a supportive team that values professionalism, cooperation, and shared accountability What Makes You a Great Fit Detail-oriented and methodical, with a strong commitment to precision and quality Comfortable working within established processes, controls, and regulatory requirements Patient, dependable, and steady when managing repetitive, time-sensitive workflows Collaborative and service-oriented, with a cooperative and supportive working style Thoughtful and cautious with risk, especially when handling sensitive customer and transaction data Comfortable working under deadlines while maintaining control and accuracy Communicates clearly, professionally, and respectfully with internal partners and external vendors Key Responsibilities Process incoming and outgoing domestic and international wire transfers using established authentication and security procedures Secure and maintain confidential customer and transaction information at all times Conduct research and complete necessary adjustments or corrections when required Partner with branches, FinTech partners, and vendors to answer questions, provide research, and support existing customers Collaborate with operations team members to ensure all wires are processed within established cutoff times and service-level objectives Assist with preparation for and response to internal audits and regulatory exams Provide deposit operations backup support as needed Support special projects and operational initiatives as assigned Qualifications Required High School diploma or equivalent Minimum of 2 years of experience in the banking industry Working knowledge of banking laws, regulations, and security practices Strong organizational skills with exceptional attention to detail Ability to learn and adapt to regulatory changes and evolving processes Preferred Some college coursework Experience in bank operations or deposit services Experience with Jack Henry systems (SilverLake, Yellow Hammer, Synergy) Experience with FIS Prime, Verafin, or comparable systems Risk Management Requirements Adheres to workplace policies, Code of Conduct, confidentiality, privacy, and information security standards Complies with all applicable regulatory requirements, including BSA, AML, and

USA PATRIOT

Act policies Acts strictly within authorized limits and delegated authorities Follows established controls and procedures to protect the Bank, customers, and shareholders Actively mitigates risk by complying with security, authentication, and operational guidelines Benefits Competitive total compensation Comprehensive health, dental, and vision insurance Retirement savings plan with company match Paid time off and paid holidays Professional development and internal growth opportunities Employee assistance programs Opportunity to directly support the safety, soundness, and reputation of the

Bank Our Core Values Enterprising:

We approach our work with discipline, sound judgment, and accountability.

Intentional:

We deliver careful, consistent work and follow through with precision.

Responsive:

We provide dependable, timely support that earns trust across the organization.

Considerate:

We collaborate respectfully, valuing teamwork, professionalism, and shared responsibility. #WireServices #DepositOperations #RiskManagement #BankingCareers #PaymentsProcessing #CommunityBanking #OperationsCareers #FirstCarolinaBank #ProfessionalCareers