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Robert Half
Payments Operations Team Lead (ACH & Wire)
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Job Description
Our client is seeking a Payments Operations Team Lead (ACH & Wire) to join its operations team. This position is ideal for an experienced payments, deposit operations, or treasury professional looking to combine hands-on operational responsibilities with team leadership, process improvement, and regulatory compliance oversight.
Key ResponsibilitiesOversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.
Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.
Manage ACH origination, returns, reversals, exception processing, and related operational activities.
Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.
Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.
Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.
Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.
Support audits, internal control reviews, and operational risk management initiatives.
Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.
Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.
Assist with training, coaching, quality reviews, and development of team members.
Key ResponsibilitiesOversee daily ACH and wire processing activities, ensuring transactions are completed accurately and on time.
Provide leadership, guidance, and workflow oversight to a team of payment operations professionals.
Manage ACH origination, returns, reversals, exception processing, and related operational activities.
Support domestic and international wire transfer operations, including approvals, callbacks, exception handling, and issue resolution.
Monitor operational risk, identify potential fraud indicators, and assist with remediation efforts.
Conduct ACH risk reviews, exposure monitoring, and compliance-related assessments.
Ensure adherence to NACHA rules, OFAC requirements, BSA/AML regulations, Regulation E, and internal policies.
Support audits, internal control reviews, and operational risk management initiatives.
Participate in process improvement efforts, system enhancements, testing, and implementation of new payment technologies.
Collaborate with cross-functional teams to improve workflows, resolve issues, and support business objectives.
Assist with training, coaching, quality reviews, and development of team members.