Job#: 3054334 Senior Specialist, Operational Risk & Quality ControlThis role will be responsible for executing quality control activities, identifying and escalating operational risk, supporting control assessments, and helping ensure processes are performed in a controlled, accurate, and compliant manner. The ideal candidate will bring strong analytical and organizational skills, control-oriented thinking, and the ability to collaborate effectively across teams while communicating insights clearly to management and senior leadership. In this role, you'll make an impact in the following ways:

Perform quality reviews of new accounts, account maintenance transactions, and cash flows to ensure accuracy prior to tradingIdentify processing errors, documentation gaps, and workflow handling issues, and escalate as appropriateSupport the identification, assessment, and reporting of key operational control risksPartner with senior management to develop and enhance control assessmentsConduct timely reviews of operational risk items and present findings to senior managementLead or support investigations into major control issues, including root cause analysis and remediation recommendationsPerform deep-dive reviews to evaluate whether processes are operating effectively within established controlsDevelop dashboards, metrics, and reporting materials to support oversight of operational risk and quality trendsProvide effective challenge to first-line procedures and practices and communicate observations to senior managementServe as a subject matter expert for quality control workflows, procedures, and related controlsIdentify, monitor, and report trends, issues, and variances to managementEnsure adherence to internal procedures, SLAs, compliance requirements, and quality standardsGenerate, review, and interpret control reports to identify workflow exceptions and opportunities for improvementSupport departmental initiatives, strategic priorities, and special projects as neededManage multiple workflow queues effectively in a fast-paced environmentProactively identify risks that may impact downstream processes, controls, or client outcomes To be successful in this role, we're seeking the following:

Bachelors degree or the equivalent combination of education and experience is required5-7 years of experience preferred, in a control, quality assurance, operational risk, or related function, ideally within asset management or financial servicesStrong understanding of operational controls, risk identification, and process oversightAbility to work effectively in a dynamic environment and translate complex issues into clear, actionable insights for senior leadership and non-technical audiencesDemonstrated ability to build strong partnerships and influence positive change across teamsStrong analytical skills, sound judgment, and an inquisitive, problem-solving mindsetExcellent organizational skills with the ability to manage multiple priorities and deadlines effectivelyStrong written and verbal communication skills, including presentation experienceExperience producing accurate results under tight timelines while maintaining a strong focus on risk mitigation and qualityDemonstrated troubleshooting and complex problem-solving capabilitiesStrong ability to organize and analyze data, prioritize work, and succeed in a deadline-driven environmentEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview:

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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