JOB Under the supervision of the Chief Clerk for Revenue, the employee uses established practices and procedures for the accurate and timely distribution of billings and the collection, recording, and accounting of revenues and fees collected for County services and operations. The employee performs customer service functions and clerical duties to include generating and maintaining records, reports and files, tracking delinquent payments, and collecting and processes tax payments. The employee also generates office correspondence and answers questions for customers and assists customers apply for tax exemptions.

EXAMPLE OF DUTIES ESSENTIAL FUNCTIONS

The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation.

ESSENTIAL FUNCTION

Revenue Collections and Assessment. Performs various cashier functions related to the collection of fees and taxes relating to County assessments following specific processes related to various types of transactions. Receives real property and personal property ad valorem tax payments in cash, checks or money orders; makes correct change; issues receipts. Prepares mobile home appraisals and assessments. Collects and processes taxes assessed on mobile homes and issues appropriate receipts and decals. Records taxes received to appropriate accounts and ledgers each day; ensures totals match. Performs a daily reconciliation of all cash drawers; checks receipts against monies collected for accuracy and ensures that it matches daily report. Processes and mails bills to homeowners who are not using a mortgage company to pay property taxes. Tracks and processes delinquent payments. Mails court notices. Ensures that property sale advertisements are sent out certified mail. Collects and records payments for back-taxes. Prints daily report for manufactured homes and tax collections. Prepares bank deposits. Prepares and issues refunds when appropriate. Registers customers for homestead, 65 and older, and disability tax exemptions; validates and processes the exemptions. Prepares end-of-day and monthly cash collection reports. Prepares mobile home decal and disbursement report each month.

ESSENTIAL FUNCTION

General Clerical Duties and Customer Service. Performs office and customer assistance activities to ensure efficient operation and workflow of the Revenue Office. Answers questions from walk-in customers. Distributes printouts of property descriptions for property bonds. Conducts researches and obtains information on manufactured homes to determine proper decals needed. Provides appraisal department with mobile home information on those to be assessed through ad valorem tax assessment. Files documents in the appropriate folders and drawers according to office policy. Types correspondence, memos, preprinted forms and related documents. Keys information into the computer. Makes copies of various documents. Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and/or taking messages. Greets customers and assists in answering questions regarding current use forms and proper way to complete the form, etc. Conducts research of records to locate information for customers. Assists in preparing the bank deposits. Drives the bank deposits to the bank. Performs other related duties as assigned.