Parking Support Technician City of Las Vegas - 4.1 Las Vegas, NV Job Details Full-time $25.96 an hour 17 hours ago Benefits 457(b) AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Uniform allowance Employee assistance program Vision insurance Life insurance Qualifications Customer communication English High school diploma or GED Clerical experience File organization Full Job Description Salary $25.96 Hourly Location City of Las Vegas, NV Job Type Full-Time Job Number 26SEP80164 O Department Economic and Urban Development Department Division EU - Parking Opening Date 09/23/2026 Closing Date 10/7/2026 11:59 PM Pacific Bargaining Unit LVCEA Max Number of Applicants 150 About the Position

NOTICE OF LIMITED APPLICATIONS

This posting is limited to the first 150 applications received. When that number is reached the posting will be automatically removed. Career Opportunity The city of Las Vegas invites applicants for Parking Support Technician . This position performs a wide variety of specialized administrative duties to support the Parking Services division, including assisting with citation and permit management, collections, and immobilizations. Supervision Receiv ed Receives general supervision from higher level supervisory or management staff. Examination Process A civil service examination will be conducted in accordance with the Civil Service Rules of the city of Las Vegas. The examination for this recruitment will be a written examination, weighted 100%, and will be used to place candidates on the eligible list. The eligible list will remain in effect for a period of 6 months from the date of certification and may be extended for a period of up to 2 years.

WRITTEN TEST DATE

Wednesday, November 4 @ 9:00am and/or 2:00pm Study guides are not available for this particular test. Examination content will be based on the knowledge, skills and abilities listed in this job posting. Applicants who are selected for the written test will be notified by email AFTER the application closing date. Selection Process Final candidate selection will include list placement and may include hiring interview (if applicable). Any individual offered employment will be required to pass a pre-employment drug test, complete background check, and may be required to demonstrate the ability to perform the physical requirements of the job. Some positions may require preliminary background checks. The purpose of this recruitment is to establish an eligible list for current and/ or future openings which may include part-time or full-time positions. Example of Duties Essential Functions Provides a wide variety of specialized administrative support functions to the Parking Services division. Enters data from various sources into spreadsheets or databases using a personal computer, including accounting, statistical and related information; inputs corrections and updates; verifies data for accuracy and completeness; retrieves data as requested. Assists with collection management for parking citations by providing weekly imports and exports of payments, updates, placements and write-off files; serves as the contact for account updates and discrepancies with the collection agencies. Generates monthly invoices for permit and validation accounts; includes account set-up, manual adjustments and reconciliation; manages suspensions and lock-outs of accounts for all City owned garages, on-street parking and leased surface lots. Processes parking citation adjudications; reviews dispute submissions to determine validity, completeness and course of action; serves as contact for updates and additional information and or documentation required by appellants; maintains adjudication calendar and serves as hearings clerk. Process refunds, credit card disputes, non-sufficient funds checks and bankruptcies; conducts audits of pending accounts; ensures accuracy of payment reversals or balance adjustments; communicates with collection agency and/or City Attorney Office when applicable. Review citation accounts to determine eligibility for immobilization; authorizes parking enforcement to deploy immobilization devices and completes final audit of financial records. Auditing of access to city owned garages; review of daily activation/termination reports, modify accounts for accuracy, research and respond to internal and external clients; performs audits on monthly permit parking to include government, media and administrative exempt permits. Purchases routine items such as office supplies, business cards and specialized items for the work unit; performs required processing of related documentation; maintains adequate inventory of supplies and keeps storage area in order; processes surplus items. Operates a variety of office equipment including a multi-line telephone, two-way radio, personal computer, calculator, multi-function copiers, facsimile machine and document shredder; inputs and retrieves data and text. Performs a variety of record keeping duties, including creating and maintaining filing systems; researches and resolves discrepancies as needed; scans and indexes documents to convert to electronic storage; prepares files for scanning and off-site storage. May participate in records retention activities for work unit. Maintains the confidentiality of all internal and external customer information accessed during the performance of assigned duties. Marginal Functions Interacts with other work units, outside organizations, private firms and the general public to exchange information, and for other purposes. May be asked to provide non-English language translation, if qualified. Assist with training of new staff. Perform related duties and responsibilities as required. Minimum Requirements Experience Three years of increasingly responsible clerical experience. Parking operations experience preferred. Training Equivalent to graduation from high school. Knowledge, Skills and Abilities Knowledge of Basic operations, principles, practices and procedures of the parking enforcement office. Modern office procedures, methods and computer equipment. Techniques of filing. English usage, spelling, grammar and punctuation. Personal computer usage, including navigation techniques in a Windows-based environment at an experienced level. Common office software, including word processing, spreadsheets, email and calendar at an experienced level. Principles and techniques for providing customer service. Performing mathematical calculations. Principles and techniques of data collection, retention and record keeping. Maintaining confidentiality of customers' personal information. Skills In Providing customer service at a level that meets management's expectations. Learning to apply and explain outside agency (Department of Motor Vehicles), city and department policies and procedures. Learning specialized procedures required for parking enforcement. Conveying information effectively. Operating common office equipment including a computer and a multi-line telephone. Setting and adjusting priorities in a rapidly changing environment. Planning, organizing and prioritizing assignments. Managing multiple assignments. Meeting schedules and timelines. Understanding and following oral and written instructions. Communicating effectively with irate customers in sensitive situations. Communicating effectively with individuals from a variety of social, cultural, economic and educational backgrounds. Maintaining composure when interacting with others. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Competencies Core Workforce Competencies Professionalism... Demonstrates core values by being honest, respectful and positive. Effective Communication... Expresses verbal and written thought in a clear and understandable manner. Customer Focus... Demonstrates genuine concern and satisfies external and/or internal customers based on the CLV core purpose and values. Adaptability... Able to effectively modify behavior to suit changing workforce demands. Problem Solving... Solves problems by considering all causes, solutions and outcomes. Productive Partnerships... Develops, maintains and strengthens partnerships with others. Technical and Safety Expertise... Possesses a depth of knowledge, skill and ability in a technical (job) area.

CITY OF LAS VEGAS, NEVADA LVCEA

Compensation and Benefits - 2026 COMPENSATION Annual Base Pay Increases Negotiated as part of the collective bargaining process. Step (Merit) Increase - typically awarded on the anniversary date of hire, up to range maximum.

BENEFITS

Uniform Allowance Available for some classifications. Tool/Equipment Allowance Available for some classifications. Retirement Benefit eligible employees participate in the Public Employees' Retirement System of Nevada (PERS). PERS, a statewide defined benefit plan, calculates retirement benefits based on 2.25 percent (current percentage for employees hired 7/1/15 and after)for each year of service, applied to the employee's highest consecutive 36-month average salary. PERS also requires that employees share 50 percent of the PERS contribution, which is implemented by reducing the city's salary ranges. The highest consecutive 36-month average salary is increased commensurate with the salary range reductions required by PERS. Deferred Compensation The city offers a 457(b) Plan which is a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options. Medical, Dental and Vision Insurance Employees are covered the first of the month following date of employment. Five medical plans, two dental, and two vision plans are available. City pays 100% of employee premium + 50% of dependent premium. Life and AD&D Insurance City provides $20,000 insurance at no cost. Additional voluntary life insurance and AD&D insurance available for purchase. Disability Insurance City provides a long term disability policy:

LTD:

Employees who normally work at least 30 hours/week are eligible. Benefits may begin after 90 days of an approved disability leave. Payment is up to 60% of earnings, up to $11,000/month, and may not be supplemented with sick or vacation. Tuition Reimbursement Employee Assistance Program

ANNUAL PHYSICAL EXAMS

Employees covered by a City health plan and their covered spouse and dependents over age 18 are eligible for a comprehensive wellness physical exam annually at no cost to them at ARC Health and Wellness..

VACATION

(Hours/Year) Year 1-2: 80 hours Years 3-7: 120 hours Y ears 8-10: 128 hours Years 11-15: 180 hours Year 16 and over: 200 hours Maximum accrual: 250 hours, if hired after 12/3/2014

Sell-back:

Up to 60 hours each year; must leave a balance of 40 hours in leave bank.

HOLIDAYS

City provides 12 paid holidays plus a birthday holiday.

SICK LEAVE

Sick Leave:

104 hours per year

Maximum Accrual:

420 hours, if hired after 12/03/2014

Sick Leave Bonus:

Negotiated sick leave bonus Payout at

Separation:

See contract

RETIREE HEALTH AND LIFE INSURANCE

Available for purchase - retiree pays full cost of premiums.

NOTE:

Benefits subject to change Revised 12/10/2025