Job Summary Join our dynamic team as an Enrolled Agent, a highly skilled tax professional authorized by the IRS to represent taxpayers before the agency. In this energetic role, you will leverage your expertise to assist clients with tax preparation, resolution of tax issues, and comprehensive client support. Your proactive approach and technical proficiency will ensure accurate, timely service delivery while fostering positive client relationships. This paid position offers an exciting opportunity to utilize your specialized skills in a fast-paced environment dedicated to excellence and client satisfaction. Responsibilities Prepare and review individual and business tax returns with precision and attention to detail Represent clients before the IRS, handling audits, appeals, and collection matters effectively Provide expert guidance on tax planning strategies and compliance requirements Communicate clearly with clients via phone and written correspondence to explain complex tax issues Manage data entry tasks accurately within tax software and maintain organized client records Assist clients with resolving tax problems by analyzing financial documents and offering solutions Utilize strong phone etiquette and customer service skills to support client inquiries and foster trust Experience Proven experience as an Enrolled Agent or in a similar tax preparation or representation role Demonstrated ability to handle IRS correspondence, audits, and collections confidently Strong knowledge of federal and state tax laws, regulations, and procedures Excellent communication skills in English; bilingual abilities are a plus for serving diverse clients Proficiency in Microsoft Office Suite (Word, Excel) and specialized tax software platforms Prior call center experience or customer support roles that involve outbound calling preferred Exceptional organizational skills with attention to detail in data entry and document management Ability to problem-solve efficiently while maintaining professionalism under pressure Join us if you're passionate about helping clients navigate complex tax challenges with confidence! Your expertise as an Enrolled Agent will be valued as you deliver exceptional service, build lasting relationships, and grow your career in a vibrant environment committed to excellence.

Pay:

$45,000.00 - $72,000.00 per year

Benefits:

On-the-job training Paid time off Professional development assistance

License/Certification:

work permit and EA or CPA Licenses (Required) Ability to

Commute:

Sherman Oaks, CA 91423 (Preferred)

Work Location:

In person