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Job Description:

Responsible for accurately and promptly assisting members, maintaining good member relations, and handling all monetary transactions in a professional and courteous manner.

Responsibilities:

Greets all members and visitors, helps, and directs to other employees if their services are required Provides prompt, accurate, professional, and friendly service to all members and visitors Receives checks and cash for deposit, verifies amount, and examines checks for endorsements Cashes checks and disperses money, if requested, after verification of signatures and member balances Enters members' transactions into computer and on adding machine to record transactions, issues computer generated receipts, and places appropriate holds on accounts to prevent potential losses to the credit union Processes all mail and night depository transactions Reports any problems or concerns of the members directly to the Assistant Branch Manager or Branch Manager Sells cashier checks, money orders, repurchase checks. Balances cash drawer daily and reports any outages immediately Keeps workstation clean and organized Cross-sells all credit union products/services in accordance with member needs, as well as service and sales training standards Completes verification of deposits. Employee's responsibilities regarding BSA

• OFAC
• AML•CTR laws, rules, and regulations: Attain and maintain acceptable level of knowledge of laws, rules and regulations including all updates and changes Complete and accurately submit all necessary forms required by the laws, rules, and regulations Complete all steps required in laws, rules, and regulations All other duties assigned by

Management Other Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members or employees of the credit union. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform this job successfully, an individual should have knowledge of computers and various software including, Microsoft Office (Word, Excel, Outlook) and Internet applications. The individual must have a willingness and demonstrate the ability to learn the credit union's data processing system. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Employer is an affirmative action/equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. "This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans."