Position:

Full Time Universal Banker/Teller I Location:

West Point, IA Job Id:

\n4741 # of

Openings:

\n1 At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.\nAbides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust\nProficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request.\nGain manager assistance with any suspicious transactions.\nObtain management approval for transactions outside authorized limits.\nAdheres to all bank compliance, security and operational policies and procedures.\nMaintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.\nOpen accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.\nPerforms changes to existing accounts as requested by the customer.\nProactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management.\nIf applicable, allows entry of safe deposit box holders.\nMaintains professional appearance and conduct within the guidelines set forth in Employee Handbook.\nMaintains customer confidentiality.\nMay participate in bank promotions, external community events, and promotional activities.\nMay be required to work in other First Mid Banking centers.\nComplete other specified duties as assigned.

Sales:

Develops and maintains relationships with business partners.\nDevelops and maintains strong relationships with customers.\nEducate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.\nMaintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.\nIdentifies growth opportunities to cross sell products and makes referrals to appropriate business lines.\nConsistently meet or exceed established goals for the position.

Qualifications Education:

High School Diploma/GED required.

Experience:

1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred.\nPrevious sales experience preferred.\nSuccessfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.

Skills:

Proficient in usage of Microsoft Office and computer application

Total Rewards:

Competitive health, dental & vision coverage with HSA match\n401(k) with employer match + Employee Stock Purchase Plan\nGenerous PTO, paid holidays & parental leave\nTuition reimbursement & performance-based bonuses\nVisit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123

Pay Range:

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