Job Summary Supervise a group of Tellers and assist the Assistant Branch Manager (ABM) to ensure daily teller and new account operations are performed in accordance with Bank policies, procedures and customer service standards. Acquire customer relationships and provide services to new and existing customers. Identify customer needs in order to make referrals to appropriate staff and/or departments and initiate assistance to area of highest need as workflows dictate. Assist with the supervision and coordination of Teller line workflows and help ensure teller transactions are completed in an accurate and timely manner. Assist in the prevention of fraud or theft by following and upholding Bank information security procedures to maintain customer confidentiality, privacy and data integrity. Assist Tellers with and complete advanced and complex customer transactions. Open, transfer, service and close accounts for new and existing customers. Approve transactions and provide supervisor overrides according to the Supervisor Approval Levels Assist management with on-going coaching, training, performance feedback and issue resolution assistance to Tellers as needed. Identify products/services opportunities to refer customers to appropriate staff members and/or departments. Meet or exceed referral goals set by management. Balance cash vault work under dual control and distribute documentation to appropriate departments. Assist the Safe Deposit department. Facilitate transactions between Tellers and Cash Vault, including cash orders/returns in compliance with established Branch Vault Working Fund policy. Assist with the internal audit of cash drawers. Develop and maintain deposit and non-deposit product and services knowledge. Stay informed of all upcoming and current marketing campaigns and advertising promotions. Promptly identify and inform managers of problematic issues when appropriate. Assist in ATM balancing process, night drop, open and closing bank and other dual control processes as required. Attend off-site and/or after hour events as designated by management. Provide customer assistance and education on customer banking technology, equipment, e-services or self-service options, setup and utilization. Adhere to, understand and comply with Bank's Standards of Conduct (Code of Ethics) policy. Adhere to all Liberty Bank policies, procedures and customer service standards as they apply to all aspects, duties and responsibilities of this position. Perform administrative tasks and all other duties as instructed. Education and Experience High school diploma or equivalent. Minimum two years Teller experience and one year of previous customer service experience. One year of new accounts experience. One year of supervisory experience a plus. Fiserv Cleartouch experience a plus.

Skills and Abilities:

Strong oral communication skills and adequate writing abilities. Ability to understand and respond appropriately to both oral and written communications and/or instructions. Ability to analyze various situations and respond in a professional, straightforward manner and in accordance with Bank established procedures. Good mathematical aptitude and detail orientation. Excellent interpersonal and customer service skills. Ability to multi-task in a fast-paced customer service environment in a professional manner throughout the day. Strong organization and planning abilities. Proficient in Microsoft Office Suite. Ability to operate standard office equipment.

Physical Qualifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires standing at length, adequate vision, color vision and occasionally being required to lift up to 25lbs. Benefits Information At Liberty Bank for Savings, we want our employees to feel part of something bigger. Simply stated, the people who work here are inspired by each other to serve our customers as good neighbors. We also treat our employees as family and for that reason we have a lot of longevity among our staff. Once you experience the friendliness and team atmosphere you will never want to leave! In addition to our great work environment, our full-time employees also enjoy an excellent benefits package including: Medical, Dental and Vision Coverage Company Paid Life Insurance and AD&D Company Paid Short Term and Long-Term Disability HSA, FSA, Limited Purpose FSA, Dependent Care Spending Employee Assistance Program Full and Part-Time employees are also eligible for the following benefits Company Sponsored 401K and Profit Sharing Pension Plan Paid Vacation and Sick Days Employee Referral Program Transportation Benefits Employee Discount Program Holiday Pay If you share a passion for the community you work in and want to work in a place where you will make a difference, you might just be a great fit at Liberty Bank for Savings. Please take a few minutes to look around our website (www.libertybank.com) and see how we make a difference every day in our communities. Liberty Bank for Savings is an Equal Opportunity Employer. We provide equal opportunity to all applicants and employees without regard of actual or perceived race (and traits associated with race including but not limited to hair texture and protective hairstyles), color, national origin, ancestry, citizenship status, work authorization status, age, religion, marital status, disability, sex, gender, pregnancy, sexual orientation, gender identity, military or veteran status, order of protection status, genetic information, reproductive health decisions, family responsibilities or any other category protected by applicable law.

Pay:

$19.25 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid orientation Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person