Teller Service Associate (Galena)

Description A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you'll know that your voice is valued and heard. You'll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There's a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $19.14/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving. #DupacoDifference.

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//www.youtube.com/watch?v=Oy_rZxNXcC8 You'll be: Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage Accurately and efficiently processing transactions - such as deposits, payments, withdrawals, cashing checks, etc. Actively listening to identify the member's unique needs and educating them on appropriate credit union products/ services Understand the technology that is available to the members and demonstrate to them how to use it Performing miscellaneous operation duties in accordance with established policies and procedures Promoting a positive and professional image of the credit union You'll need: High school diploma or equivalent (i.e. GED) or equivalent experience Customer service & cash handling experience preferred Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers Excellent communication skills with the ability to adjust your communication style to your audience A positive attitude and strong desire to help others Excellent computer skills with the ability to navigate between multiple programs

Qualifications Skills Required Customer Service:

Advanced Microsoft Excel:

Some Knowledge Microsoft Outlook:

Some Knowledge Microsoft Word:

Some Knowledge Preferred Bilingual -

Spanish:

Novice Behaviors Preferred Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Team Player:

Works well as a member of a group Motivations Required Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization Education Required High School or better Experience Required Cash Handling Customer Service Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.