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Illinois workNet

Teller Supervisor

Pay: Not specified
Posted: 3 weeks ago
Location: Swansea, IL (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/5/2026

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What they do

A Lead Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank. Supervises other tellers at the bank.

$43,951 / year median in Illinois

-26% projected decline

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Job Description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13661763
Summary:
A Teller Supervisor leads and directs the Teller staff and operations in order to deliver excellent customer service to all Bank customers. Monitors the Teller area activity to ensure compliance with the Banks policies and procedures. Provides input to Center Manager regarding Teller operations and performance in order to improve the efficiencies of the Bank.
Primary Accountabilities:
Deliver excellent customer service to all Bank customers. Oversee and ensure completion of Branch operational tasks. Preference given to those with strong knowledge of Integrated Teller System and Bank policies and procedures. Ability to schedule and handle Teller workflow. Resolve customer problems presented for review by Tellers. Ensure that an economical quantity of cash is available and safe guarded. Issues written and oral instructions on Teller Operations. Openly communicates with staff on any operational changes or other Bank information. Provide daily leadership and support to Tellers when needed. Other duties as assigned