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Float Teller (FT) Westfield Region
Career Insights for Teller (General)
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Scorecard
Based on Massachusetts data
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What they do
A Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank.
$43,680 / year median in Massachusetts
-12% projected decline
Job Description
Float Teller (FT) Westfield Region
WESTFIELD, MA
$17.55 ‒ $25.19 Hourly
$1.00 HOURLY
DIFFERENTIAL ON TOP OF BASE RATE
Position:
Float Teller Department:
Branch Administration
Job Status:
Full-Time FLSA Status:
Non-Exempt Grade:
5 s to:
Branch Manager Amount of Travel Required:
Local Travel to all locations as needed
Positions Supervised:
N/A
Must be available to travel to locations including the following area:
Huntington
Southwick
Westfield Area:
Arnold Street, East Main Street, Elm Street, Northside (Southampton Rd.)
POSITION SUMMARY
Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. This position requires the Teller to float between Westfield Bank locations.
ESSENTIAL FUNCTIONS
Ads to established Westfield Bank customer service standards.
Provides information regarding bank products to all potential customers both retail andmercial.
Independent performance of all teller transactions and related services.
Maintains security of cash drawer.
Proves cash drawer at end of day.
Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
Assists in resolving customer problems as they arise.
May assist with balancing the ATM.
Assist customers with Safe Deposit.
Mustplete BSA, AML, and other Regulatory and Continuing Education as assigned.
Must ad to all bank and regulatory policies and procedures specific to position.
Assumes additional responsibilities as requested.
POSITION QUALIFICATIONS
Competencies
Accountability
Customer Relations
Decision Making/Judgment
Job Kledge
Quality
Education/Experience/Skills
High School Diploma or GED required.
Minimum of 6 months of previous cash handling and customer service experience preferred.
Ability to float between Westfield Bank branches.
PHYSICAL DEMANDS
Physical Demands
Stand:
F (Frequently)
Walk:
F (Frequently)
Sit:
O (Occasionally)
Handling /
Fingering:
C (Constantly)
Reach Outward:
F (Frequently)
Reach Above Shoulder:
O (Occasionally)
Climb:
O (Occasionally)
Crawl:
O (Occasionally)
Squat or Kneel:
F (Frequently)
Bend:
F (Frequently)
Lift/Carry
10 lbs or less: F (Frequently)
11-20 lbs: F (Frequently)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
JOB CODE
1000954