Location:

25 Market Street

South Portland, Maine 04106
Part Time
20 hours per week
Must be flexible and available to be scheduled during any branch days/hours
Job Summary\nBe a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.

As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.\nAssumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.\nProactively work to identify and resolve client servicing issues, escalating as needed.\nListen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.\nAssist clients in achieving their financial goals and objectives through the use of financial wellness tools.\nAttend and participate in in-person morning huddles and end of day debriefs.\nFollows compliance, audit and security procedures, balances cash drawer within balancing guidelines.\nReview and maintain knowledge of product guides, fees, and policies to stay current on offerings.\nWork on Saturdays as directed by management.\nPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice\nComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education High School Diploma , GED, or equivalent business experience (required) Work Experience Experience in a client service role (required)\nExperienced in cash handling (required)\nGeneral understanding of PC with Windows based applications and calculator (required) Licenses and Certifications Notary License (preferred) Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.\nExhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).\nStrong work ethic and high level of integrity.\nExcellent time management skills.\nThis skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.\nEducating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.\nAbility to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift\nEnsuring accuracy in transactions and maintaining organized records\nAbility to identify and resolve client servicing issues efficiently\nUnderstanding and following banking regulations and security procedures\nSkills in identifying financial needs and promoting relevant banking products and services\nAwareness of techniques to detect and prevent fraudulent activities\nCollaborating effectively with teammates to ensure smooth operations Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands Consumer Retail

Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1
10 lbs.

, occasional lifting of up to 30 lbs. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. Work Location Category Branch

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.00

$23.

08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date:

10/31/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing 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