Member Service Representative I Full-Time | Uniontown Location Are you friendly, dependable, and ready to build a career with a growing, community-focused organization? Frick Financial may be the right place for you! For more than 60 years, Frick Financial has proudly provided honest, dependable financial services to the communities we serve. Just as importantly, we have created stable and rewarding career opportunities for our employees. We are currently hiring a full-time Member Service Representative I for our Uniontown location . What You'll Do As a Member Service Representative, you will play an important role in creating a welcoming and personalized experience for our members. Every day is a little different, which makes this a great opportunity for someone who enjoys helping people, learning new skills, and working as part of a team.
Your responsibilities may include:
Processing deposits, withdrawals, transfers, and other account transactions Welcoming new members and assisting with opening accounts Helping members apply for loans and other financial services Assisting members with online and mobile banking Responding to account questions and resolving member concerns Answering phone calls and providing friendly, professional service Balancing and maintaining a cash drawer Participating in training and professional development opportunities Identifying members' financial needs and recommending appropriate products and services There are no traditional sales quotas . Instead, we focus on understanding each member's needs and helping them find the financial products and services that are right for them. Previous banking, finance, lending, or member service experience is strongly preferred, but it is not required. We are willing to train the right person who is motivated to learn and grow. What We're Looking For A successful candidate is: Dependable Arrives on time, prepared, and ready to contribute. Teachable Enjoys learning, welcomes feedback, and takes advantage of training and educational resources. People-Oriented Enjoys working with others and consistently provides friendly, professional, and respectful service. Comfortable with Technology Can confidently navigate computers, Microsoft Office programs, and standard office equipment. Adaptable Works well in a fast-paced environment and can adjust when priorities or responsibilities change. Detail-Oriented Understands that accuracy matters and recognizes how individual work affects the entire team. Self-Motivated Uses time wisely, takes ownership of responsibilities, and can work independently without constant supervision. Innovative Is willing to share ideas, suggest improvements, and help develop creative solutions to challenges. Why Join Frick Financial? We believe employees should have the opportunity to build meaningful careers while maintaining a healthy work-life balance.
Frick Financial offers:
A Monday through Friday work schedule Competitive hourly compensation Annual and quarterly bonus opportunities A competitive benefits package Paid training and professional development Opportunities for career advancement A supportive, team-oriented work environment The opportunity to make a positive difference in the community Join the Frick Financial family and become an important part of an organization that values its members, employees, and communities.
Job Type:
Full-time Pay:
$18.00 - $19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance
