About the

Role:

As a Teller, you will serve as the primary point of contact for customers at our financial institution, ensuring a positive and efficient banking experience. Your role is critical in processing a variety of financial transactions accurately and securely, including deposits, withdrawals, and payments. You will be responsible for maintaining the integrity of cash handling procedures and adhering to regulatory compliance standards. Additionally, you will identify customer needs and provide information about bank products and services, contributing to customer satisfaction and retention. Your attention to detail and excellent communication skills will help foster trust and build lasting relationships with our clients. One Bank of Tennessee is a career-oriented organization and offers a friendly work environment with a competitive compensation package for full-time employees. Starting salary is determined by experience level. We also offer benefits including, but not limited to, health, dental, and vision insurance, life insurance, and a 401k retirement plan with employer matching contributions.

Minimum Qualifications:

High school diploma or equivalent. Basic math skills and ability to handle cash accurately. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and maintain professionalism.

Preferred Qualifications:

Previous experience in a teller or customer service role within a financial institution. Familiarity with banking software and transaction processing systems. Knowledge of banking regulations and compliance requirements. Ability to speak multiple languages to assist diverse customer populations.

Responsibilities:

Process customer transactions such as deposits, withdrawals, check cashing, and loan payments accurately and efficiently. Verify customer identification and ensure compliance with banking regulations and internal policies. Balance cash drawer at the beginning and end of each shift, maintaining accurate records of all transactions. Provide exceptional customer service by addressing inquiries, resolving issues, and referring customers to appropriate banking personnel when necessary. Promote bank products and services by identifying customer needs and making appropriate recommendations.

Skills:

The required skills such as attention to detail and strong communication are essential for accurately processing transactions and providing clear information to customers. Organizational skills help manage cash drawers and maintain transaction records efficiently. Preferred skills like familiarity with banking software enable the teller to navigate systems quickly and reduce errors. Multilingual abilities enhance communication with a diverse customer base, improving service quality. Knowledge of banking regulations ensures compliance and helps the teller identify and prevent fraudulent activities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Must have flexibility to deal with changing work hours and locations as needed. The noise level in the work environment is usually low to moderate.

Job Type:

Full-time Pay:

From $28,000.00 per year

Benefits:

401(k) 5% Match Dental insurance Health insurance Life insurance Paid time off Prescription drug insurance Referral program Tuition reimbursement Vision insurance

Education:

Associate (Preferred)

Experience:

Cash handling: 1 year (Required)

Banking:

1 year (Preferred) Customer service: 2 years (Required) Ability to

Relocate:

Oliver Springs, TN 37840: Relocate before starting work (Required)

Work Location:

In person