Service Specialist (Teller)

POSITION SUMMARY

Provides superior and quality customer service. Provides customers with efficient and accurate transaction processing. Sells the Bank's products and services. Provides customer referrals for new products and services on a daily basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operates a teller's window to serve the bank's customers by: Accepting retail and/or commercial deposits, verifying cash and endorsements, and giving customers their receipts. Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks. Accepting savings deposits and withdrawals, verifying signatures. Providing additional customer services including Cashiers Checks, Personal Money Orders, Stop Payments, and Certificates of Deposits. Balances cash daily. Accepting payments for all loans. May be responsible for bank opening/closing. Open and Close Vault Promotes the bank's products and services; consistently cross-sells bank products at every opportunity. Makes concentrated effort to solve customer problems. Follows teller over/short policy. Promote and maintain positive relations with all contacts, customers and potential customers Balance and service ATM as needed. Comply with all department and company policies and procedures. Contribute to the fulfillment of department and company objectives and goals. Perform as a team member in allocating and coordinating the workflow. May train new employees and answer co-worker questions. Will be involved in ordering, receiving, verifying, and distributing cash. All other duties as assigned. • Equal Opportunity Employer, including disability/veterans

Member FDIC Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance

Work Location:

In person