Job Summary The Head Teller provides day-to-day leadership for teller operations, ensuring exceptional member service, strong cash controls, and operational accuracy. This role supports and guides the Member Associates on the teller line while safeguarding credit union assets and promoting a positive service and sales culture. Key Responsibilities Perform teller duties, including opening and closing the branch Lead daily teller operations and support workflow efficiency Serve as the branch vault teller and oversee daily cash availability Provide guidance on complex transactions and member concerns Support training, onboarding, and coaching of teller staff Promote service excellence and referral behaviors Ensure compliance with Credit Union policies and applicable regulations Perform Notary Public duties as required Rotating Saturdays required at our Neenah or Witzel locations as needed Qualifications High school diploma or equivalent required Prior teller or cash-handling experience required Lead teller or senior teller experience preferred Strong attention to detail, organization, and communication skills Commitment to member service and credit union philosophy Why Join Winnebago Community Credit Union Opportunity to develop leadership skills Hands-on role supporting members and staff Stable schedule with leadership responsibility Team-oriented culture focused on service, accuracy, and integrity Winnebago Community Credit Union is an Equal Opportunity employer. Please email your resume to loril@wincu.

org or send it to:

ATTN:

Lori Winnebago Community Credit Union, 567 E. Snell Rd., Oshkosh, WI 54901 Or apply online at

Winnebago Community Credit Union Pay:

$21.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Referral program Vision insurance Ability to

Commute:

Oshkosh, WI 54901 (Preferred)

Work Location:

In person