Tellers are important members of the Bank team and are responsible for making the customers feel valued. A teller is someone who operates a teller window, accurately processing a variety of banking transactions. A teller will provide prompt, efficient and accurate customer service while representing the Bank in a courteous, professional manner. A teller listens to help identify the customer's needs and then offers suitable Bank products and services or, if necessary, refers the customer to the appropriate department to meet the customer's needs.
ESSENTIAL FUNCTIONS
Provide the highest quality service to all customers and exceed their expectations Accurately and efficiently process financial transactions Contribute to branch goals by identifying and crossselling products and services that align with customer's needs Comply with Bank policies and procedures including but not limited to: Maintain confidentiality of all customer account information Gaining working knowledge of the Bank Secrecy Act Obtaining appropriate identification documentation from Bank customers or noncustomers Abide by and utilize dual control to process certain financial transactions Answer customer inquiries, process night/ATM deposits, and vault transactions. Perform clerical duties as required
ADDITIONAL RESPONSIBILITIES
May assist the Teller Supervisor in training, vault maintenance, scheduling and opening and closing the Bank May act in a Customer Service Representative support capacity as required. Performs other duties as assigned Ability to accommodate a flexible work schedule to maintain branch operations including working at other locations within the Bank's branch network.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High school graduate or equivalent or involvement in a high school coop or other school related program Ability to use a personal computer, with basic knowledge of word processing and spreadsheet applications with accurate keyboard typing skills Basic knowledge of banking industry terminology Cash handling, retail sales, or customer service experience preferred Ability to comprehend and carry out written and verbal instructions Good verbal and written communication skills including telephone skills Successful completion of teller training and any compliance and/or other training deemed necessary by the Bank Ability to operate standard office equipment and equipment specific to teller functions Bilingual language skills a plus but not required
PHYSICAL DEMANDS
May require lifting bags/boxes of coin weighing up to 50 pounds May require standing for extended periods of time May require bending and stooping
HOURS:
40 hours per week (full-time) Salary based on experience.
BARABOO STATE BANK IS AN EQUAL OPPORTUNITY EMPLOYER
About Baraboo State Bank Baraboo State Bank has served the people of Baraboo and its surrounding communities since 1857. We take pride in providing our customers with excellent customer service, a wide variety of accounts, and competitive loan rates. Baraboo State Bank has seven convenient office locations; four in Baraboo, one in Reedsburg, one in Portage, one in Lake Delton.