Product Support Services Assistant

Job Description

Job Title:

Product Support Services Assistant

Location:

Whitehouse Station, NJ, 08889

Duration:

3 Months Assignment (potential for temp to perm based on performance)

Work Model:

Hybrid (4 in office and 1 WFH)

Shift/Hours:

40hours/week, 8am-5pm

EST Summary:

The role will focus on researching, creating, consolidating, and organizing rates, rules, and exception pages for Small Business products (BOP and Umbrella/Excess).

Job Responsibilities:

Research, create, consolidate, and organize existing filing documents. File and retrieve corporate documents, records, and reports. Prepare responses to correspondence containing routine inquiries. Prepare reports and other documents as needed as well as status. Candidates will be expected to interact with team members and business partners.

Skills:

Strong skills in Microsoft Suite and SharePoint are essential; direct insurance experience is not required but preferred. Previous experience with computer applications, such as Microsoft Word (documents will either be in PDF or Word format), Excel-data entry (familiar with EXCEL as the files could also be in the EXCEL format) and PowerPoint- enter info into PP deck template (need to be able to maneuver and create status reports). Comfortable handling a variety of tasks to support the overall effectiveness and efficiency of the project. Familiarity with state filing vendor tools, such as Verisk, ISONet, SharePoint, S&P Global, and SERFF is a plus. Verbal and written communication skills, multi-tasking, customer service skills, and interpersonal skills. Ability to work independently and manage one's time. Ability to keep information organized and confidential.

Education/Experience:

High school diploma or GED required. 1-2 years business experience required. Basic P&C (Property and Casualty) insurance knowledge preferred. Experience and familiarity with the industry filing process are highly desirable. Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $26.85/hr.