Front Desk Agent

Front Desk Agent 230 Dickerson Road, Gaylord, MI 49735 $14.00 - $14.50 an hour - Part-time, Full-time $14.00 - $14.50 an hour - Part-time, Full-time Job Summary We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your energetic approach and organizational skills will ensure a smooth flow of daily activities, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle incoming correspondence, emails, and inquiries with clarity and professionalism Maintain accurate data entry records using computer literacy skills, including Microsoft Office and Google Workspace tools Organize files, documents, and office supplies to support seamless office operations Schedule appointments, manage calendars, and coordinate meetings for staff or medical/dental professionals as needed Assist with clerical tasks such as proofreading documents, filing paperwork, and supporting bookkeeping activities using QuickBooks or similar software Skills Proven experience in front desk or office management roles with strong organizational skills Excellent customer service skills with a friendly, professional demeanor Bilingual abilities are highly desirable to serve diverse client needs effectively Proficiency in computer skills including Microsoft Office (Word, Excel), Google Workspace, and data entry software Strong phone etiquette with experience managing multi-line phone systems Ability to multitask efficiently while maintaining attention to detail in proofreading and filing tasks Experience in medical or dental receptionist roles is a plus, along with personal assistant experience or administrative support background Knowledge of bookkeeping software such as QuickBooks is beneficial for handling basic financial transactions Exceptional time management skills to prioritize tasks effectively in a busy environment Join our team as a Front Desk Agent and become an essential part of our vibrant organization! Your enthusiasm, professionalism, and organizational prowess will help us deliver outstanding service every day. We value energetic individuals who thrive on creating positive first impressions and supporting our office's success.

Pay:

$14.00 - $14.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person