Front Desk Agent

Are you an out-going, engaging person by nature? We are looking for a candidate that takes pride in providing outstanding customer service to guests and fellow team members. Must be organized, creative, a team player and want to grow! Be available to work flexible shifts, including weekends and holidays as business may require. Currently, we are prioritizing those with availability to flex between our 7-3 and 3-11 shifts with a priority on weekend availability, and can work a minimum of 24 hours per week.

Who are we:

The Best Western Plus St Peter is a 60-room hotel. We also have 1 small meeting room. We have a strong, team-based culture where teammates appreciate and respect each other. We empower our team to learn new skills through cross training and other exciting opportunities like taking part in Best Western webinars for our top performers. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work!

What will you be doing:

• Greeting guests in a warm, professional manner as they arrive
• Handling all reservations over the phone and in-person
• Checking in/out guests efficiently and accurately
• Respond promptly to all hotel guest questions and requests with a cheery disposition
• Assist with laundry and breakfast duties Job responsibilities:
• Effectively communicate with guests, co-workers, and supervisors
• Ability to work efficiently with the POS System
• Able to engage clearly and effectively with guests on the phone and in-person
• Provide guests with information about the hotel and local area

Job Requirements:

• GED or HS Diploma
• Valid Driver's License
• Proven computer skills
• Communication skills
• Willingness to work weekends and holidays

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Work Location:

In person