Front Desk Agent

Join Our Front Desk Team at The Grey Gull! Are you a people-oriented professional who enjoys helping guests? The Grey Gull in beautiful Ocean Shores, WA is actively seeking a dedicated and friendly Front Desk Agent to join our team!

Location:

The Grey Gull, Ocean Shores, Washington Schedule:

Part-Time Pay Rate:

$18.10/hr

Signing Bonus:

$100 (half paid on after 15 days, second half at 30 days) Why Join Us? At The Grey Gull, we pride ourselves on providing a warm and welcoming experience for our guests. As a Front Desk Agent, you'll be the first point of contact, ensuring every guest feels valued and at home. If you thrive in a customer service role and enjoy problem-solving, this could be the perfect fit for you!

Your Responsibilities:

Greet and check guests in/out efficiently and professionally Obtain guest identification and credit/check approval per hotel policy Handle special guest requests, ensuring communication and fulfillment Respond to guest inquiries with friendliness and positivity Resolve guest complaints and concerns professionally and in a timely manner Answer and route calls courteously and promptly Promote hotel amenities, special events, and rate packages Communicate important information to the next shift Complete daily checklist tasks and adhere to cash handling policies Process charges to individual room and master accounts Reconcile shift transactions and prepare drop (witness required) Drive company vans as needed Manage guest mail and messages Handle wake-up call requests properly Perform additional duties as assigned

What We're Looking For:

High school diploma or GED Relevant government licenses or certifications (as required) Basic math skills and prior cash handling experience Strong customer service and problem-solving abilities

Physical Requirements:

Standing/Walking (6-8 hours per shift) Crouching/Bending/Stooping; Reaching; Grasping (3-6 hours) Pushing/Pulling; Lifting/Carrying up to 50 lbs (1-3 hours) Sitting and Climbing Stairs (Up to 1 hour) If you're ready to bring your enthusiasm and hospitality skills to The Grey Gull, we'd love to meet you! Apply today and become part of our welcoming team! •We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Job Type:

Part-time Pay:

$18.10 per hour

Benefits:

Employee assistance program Employee discount Ability to

Commute:

Ocean Shores, WA 98569 (Required) Ability to

Relocate:

Ocean Shores, WA 98569: Relocate before starting work (Required)

Work Location:

In person