Front Desk Agent / Night Audit

Are you a customer service rockstar with a contagious smile? Do you thrive in a fast-paced environment and love making people feel special? If so, then we want YOU to join our vibrant front desk team at Guy Harvey Resort! Perks Property Discounts Be a Hospitality Hero at the Best Place to Work on the Beach Front Desk Representative - Guy Harvey Resort, St. Augustine Beach We lovingly refer to this position as the First Impression Executive - Are you a people person with a big smile and a heart for hospitality? Do you enjoy a fast-paced, upbeat work environment where every day brings something new? If you're ready to join a team that values personality, teamwork, and great service, then we'd love to have you at the front desk at Guy Harvey Resort. No hotel experience? No problem. We're all about great attitudes and a willingness to learn. We'll teach you everything you need to know to succeed.

What You'll Do:

Welcome guests with warmth and provide a smooth experience from check-in to check-out Handle reservations and front desk tasks quickly and accurately Be a helpful resource for guest questions, needs, and concerns Collaborate with other departments to ensure top-notch service Learn and use our property management and point-of-sale systems Follow resort policies and procedures to create a seamless guest experience

What You'll Get:

Competitive starting pay: $17.00 - $20.00 per hour Full-time position with opportunities for growth and advancement A fun, supportive team environment right on the beach Paid Time Off and access to educational programs for full-time team members Medical, dental, and vision insurance for eligible full-time employees Hotel room and meal discounts for both full-time and part-time staff

What We're Looking For:

Availability to work weekends and holidays Dependability and punctuality — we rely on each other Friendly, clear communication skills Front desk or hospitality experience is a bonus, but not required Opera Cloud experience — sets you apart from the crowd! If this sounds like the right fit, we'd love to hear from you. and take the next step in your hospitality journey with Guy Harvey Resort — the best place to work on the beach.