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Front Desk Agent-Resort

Job

New Hotel Collection

Indian Rocks Beach, FL (In Person)

$33,280 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 6/15/2026

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Job Description

Front Desk Agent-Resort New Hotel Collection
  • 3.
3 Indian Rocks Beach, FL Job Details Part-time | Full-time $16 an hour 12 hours ago Benefits Employee discount Qualifications Spanish Guest relations High school diploma or GED Problem-solving Client interaction via phone calls Full Job Description We are seeking a friendly and efficient Full Time Time Front Desk Agent to join our team. As the first point of contact for our guests, you will play a vital role in ensuring that they have a welcoming and memorable experience. In this role, you will be responsible for managing the front desk, handling guest inquiries, and providing exceptional customer service. If you have a passion for hospitality and a strong work ethic, we encourage you to apply for this exciting opportunity. Duties
  • Greet and welcome guests upon arrival and departure
  • Manage the front desk efficiently, including handling guest check-ins and check-outs
  • Respond to guest inquiries and resolve any issues promptly
  • Handle guest room assignments, room keys, and special requests
  • Maintain a clean and organized front desk area
  • Utilize the hotel's phone system to communicate with guests and internal departments
  • Work effectively as part of a team to achieve hotel goals and objectives
  • Develop and maintain a thorough knowledge of the hotel's services, amenities, and policies
  • Demonstrate a commitment to providing exceptional customer service and exceeding guest expectations
  • Perform any other duties as assigned by management Skills
  • Proficiency in hotel operations and hospitality
  • Must have reliable transportation
  • Strong knowledge of front desk operations and phone systems
  • Shiji PMS system knowledge a strong plus but not required
  • Excellent communication and phone etiquette skills
  • Ability to work effectively in a fast-paced environment
  • Spanish speaking is a plus but not required
  • Experience with hospitality management software and technology
  • Ability to work night shifts and weekends
  • High school diploma or equivalent required
  • Prior experience in a hotel or hospitality setting preferred
  • Weekend Morning/Evenings a must.
Pay:
$16.00 per hour
Benefits:
Employee discount
Work Location:
In person

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