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Front Desk Associate- 3rd Shift

Job

Hampton Inn Big Rapids

Big Rapids, MI (In Person)

$29,640 Salary, Part-Time

Posted 1 day ago (Updated 2 hours ago) • Actively hiring

Expires 6/17/2026

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Job Description

Ensure an efficient reception experience for guests, including check in/out Demonstrate a high level of customer service at all times Attend appropriate training courses, when required Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Use the correct procedures regarding credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations, and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as needed • Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail- Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team Previous experience at a Hilton branded hotel is a plus
Job Type:
Part-time Pay:
$14.00 - $14.50 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

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