Front Desk Associate

Job description About us Cave Springs Resort is committed to providing world-class hospitality and has a mission to facilitate tourism to the area, support the local economy, and showcase the natural beauty of Northern California.

Front Desk Agent Duties:

• Greet and welcome guests as they arrive at the hotel
• Check guests in and out of their rooms using the hotel's computer system
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Assist guests with luggage and other requests
• Handle guest complaints or concerns in a professional and courteous manner
• Process payments and maintain accurate records of guest transactions
• Maintain a clean and organized front desk area

Experience:

• Previous experience working in a customer service role is preferred
• Familiarity with phone systems and basic computer skills
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and work in a fast-paced environment If you enjoy providing exceptional customer service, have excellent communication skills, and thrive in a dynamic environment, we would love to hear from you!

Please note that this position will require working evenings, weekends, and holidays. To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Type:

Part-time Pay:

$17.50

• $18.

00 per hour

Schedule:

4 hour shift 8 hour shift Day shift Evening shift

Experience:

Hotel experience: 1 year (Required)

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$17.50

• $18.

00 per hour Ability to

Commute:

Dunsmuir, CA 96025 (Required) Ability to

Relocate:

Dunsmuir, CA 96025: Relocate before starting work (Required)

Work Location:

In person