Front Desk Associate

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We are looking for an outgoing, genuine, and motivated person to join our team! Must be punctual, act professional, and have great communication skills. At Back on Track we are passionate about restoring health and our patients quality of life with natural healthcare. We strive to uncover the patients' individual needs and goals. We want to inspire them to live a healthier and more fulfilled life. Our staff will exhibit integrity, congruency, and affinity for each other to give exceptional service to our patients. We recognize that not all of our community will resonate with our brand and we are ok with that. We have high standards and passion that attracts people committed to real health that may include lifestyle changes. Our role is not to lower those standards to attract more patients, it is to keep the standards high and attract those who want to overcome the obstacles standing between them and their goals. Through this commitment, our team will grow into more doctors, 2 case managers and supporting staff within the next year. This will expand our reach so we can help as many patients as possible find true health care. We are looking for someone who values this type of healthcare and who will be an asset to our team.

Responsibilities:

Help patient make and keep appointments Contact patients on reactivation list Check in and check out patients Enter charges appropriately Room patients Answer texts and phones Drive production Coordinate schedule Schedule out patients for care plans Filing Help with lead follow up Encourage patient testimonials and referrals Assist with therapies

HIPAA Compliance Skills:

Professional attitude and appearance

REQUIRED

Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Detail orientated Office hours are Monday through Thursday 9 am-1pm and 3 pm-6 pm. We arrive 1 hour prior to first patient. We have 30 minutes to 1 hour for lunch. The two hour time frame allows us to get done with paperwork. Occasional weekends or Fridays will be required with sufficient notice. Most holidays off! 3 day weekends! Benefits include complimentary chiropractic and physical therapy for you and immediate family members, paid time off, bonuses, 401K and vacation. No previous chiropractic/healthcare experience needed. Please submit resume. Complete Phone Interview, Attention to Detail, and Customer Service skill test via Indeed. •If you are not able to commit to the working hours and at least 2 years of employment, please do not apply.•

Job Type:

Full-time Salary:

$18.00 - $20.00 per hour

Benefits:

401(k)401(k) matching Employee discount Paid time off Uniform allowance Healthcare setting: Private practice

Education:

High school or equivalent (Required)

Experience:

Computer skills: 3 years (Preferred) Customer service: 1 year (Required)

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person