Front Desk & Customer Service Coordinator Nursery

Front Desk & Customer Service Coordinator

• Nursery 140 Huntingtown Road, Newtown, CT 06470 From $18 an hour
• Full-time From $18 an hour
• Full-time Planters' Choice Nursery is seeking a dependable, organized, and customer-focused team member to join our front office staff at our wholesale nursery in Newtown, CT.

This position involves processing invoices through our ERP software system, assisting customers in person and over the phone, answering questions efficiently and professionally, and helping maintain a welcoming and organized office environment during our busy seasonal periods. The ideal candidate is calm under pressure, detail-oriented, comfortable multitasking, and able to communicate professionally with customers and coworkers in a fast-paced environment.

Responsibilities include:

Processing invoices and customer transactions using ERP-based software Answering incoming phone calls and assisting customers with questions Researching customer information and resolving issues efficiently Maintaining a professional, upbeat atmosphere for customers and staff Handling cash transactions and balancing the register Supporting day-to-day front office operations This is a full-time, year-round position with guaranteed 40-hour work weeks, paid vacation/personal time, and benefits. Prior horticulture experience is helpful but not required; training will be provided for motivated candidates willing to learn. Applicants should be comfortable working Saturdays during the spring through fall season.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply Application Question(s): Describe a time you had to handle multiple customers or phone calls at once. How did you stay organized?

Experience:

Plant identification: 1 year (Required)

Horticulture:

1 year (Preferred) Customer service: 2 years (Required)

Language:

Spanish (Preferred)

Work Location:

In person