Front Desk & Facilities Associate

Front Desk & Facilities Associate at Suites by NYLO Front Desk & Facilities Associate at Suites by NYLO in West New York, New Jersey Posted in about 1 hour ago.

Type:

full-time

Job Description:

About the Role Suites by NYLO and NYLO Aesthetics are seeking a versatile, hospitality-minded professional to serve as our Front Desk & Facilities Associate. This is a hybrid guest-services and light

• maintenance role for someone who thrives on variety
• one moment welcoming a guest into their suite, the next ensuring our spaces are pristine and our equipment is running smoothly. The ideal candidate is warm, detail-oriented, mechanically inclined, and takes pride in making sure every guest experience is seamless from the moment they walk through the door. Key Responsibilities Guest Services
• Greet guests warmly at the front desk and provide a welcoming, professional first impression.
• Escort guests to their suites, orient them to amenities, and answer questions about the space and services.
• Manage check-in and check-out flow, handle phone and email inquiries, and coordinate with providers and staff. Facility Upkeep
• Ensure shared spaces
• including kitchens, bathrooms, and lounges
• are tidy, stocked, and presentable throughout the day.
• Manage lighting, music, climate, and overall ambiance so the environment is set correctly at opening, throughout service hours, and at close.
• Perform routine walkthroughs to identify and address small issues before they become guest-facing problems. Equipment & Light Maintenance
• Learn to perform basic upkeep and troubleshooting on aesthetic and medical equipment
• such as cleaning, replacing consumables, recalibrating, and resolving common error states.
• Coordinate with manufacturers and certified technicians for repairs and servicing that fall outside the scope of basic in-house maintenance.
• We also have shipments that goes out every week that this person is responsible for packing
• Handle general handyman tasks: minor repairs, furniture assembly, light fixtures, hardware replacements, and similar work to keep the space in top condition. What We're Looking For
• Prior experience in hospitality, front-of-house, concierge, or a similar guest-facing role.
• Hands-on, mechanically inclined, and comfortable learning new equipment
• prior experience with medical, aesthetic, or salon equipment is a strong plus.
• Excellent communication skills and a polished, professional demeanor.
• Highly organized, observant, and proactive
• you notice the small things before anyone else does.
• Flexible, dependable, and able to move comfortably between desk work, guest interactions, and physical tasks throughout the day.
• Able to lift to 40 lbs and stand/move for extended periods. Compensation $65,000
• $85,000 annually, commensurate with experience.