Front Desk Receptionist
Job
Days Inn Enterprise, AL
Enterprise, AL (In Person)
Full-Time
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Job Description
Days Inn by Wyndham in Enterprise is looking for friendly, hard working people to join our team. Shifts are 3pm-11pm(second shift) along with weekends. Preferable to have experience in hotel business. On the job training is available. Able to work independently with minimal supervision. Ability to work a flexible/rotating schedule; including working all required evenings, weekends, and holidays. Ability to assist guests and co-workers in a helpful, positive, professional and friendly manner. Provide information about our hotel, available rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities
- Maintain a professional appearance and adheres to the company's dress code at all times.
- As a representative of Days Inn by Wyndham, demonstrates integrity and honesty in all interactions with guests and staff. Safe guards confidential information and cash/ credit card information.
- Answer phones and guest questions in a professional manner.
- Provide exceptional customer service to all guests.
- Welcome guests upon their arrival and assign rooms.
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed.
- Promote, answer questions about, and enroll guests in Wyndham Rewards program.
- To maintain the cleanliness of the lobby, bathroom, and breakfast area.
Job Types:
Full-time, Part-time Pay:
$9.00 per hourBenefits:
Employee discount Paid time offShift:
8 hour shift Day shift Evening shift Morning shift Night shiftWork Location:
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