Front Desk Receptionist/Office Assistant

Front Desk Receptionist/Office Assistant -

Dental Office Location:

Mattoon, IL Employment Type:

Full-time (or part-time, if applicable)

About Us:

Our dental practice is dedicated to providing exceptional care in a warm, welcoming environment. We're looking for a friendly, detail-oriented Front Desk Receptionist to join our team and be the first smiling face our patients see when they walk through the door.

Responsibilities:

Greet patients warmly and ensure a positive, professional first impression Schedule and confirm patient appointments efficiently and accurately Answer phones, respond to inquiries, and manage patient communications Process payments and handle billing transactions Maintain patient records with strict confidentiality and compliance with HIPAA regulations Collaborate with clinical and administrative staff to ensure smooth daily operations Willingness to support clinical operations through occasional dental assisting, sterilizing rooms, etc. (on-site training provided) Willingness to occasionally support satellite front office operations in

Shelbyville, IL Qualifications:

Prior experience in a dental or medical office preferred Strong multitasking skills and attention to detail Excellent interpersonal and communication skills; must be able to remain kind, professional, and patient at all times Comfortable using dental or medical scheduling software (experience with Dentrix/Dentrix Ascend) Professional, dependable, and team-oriented attitude

Benefits:

PTO (sick and vacation), 401K with employer match, dental benefits. Family-friend work environment with focus on work/life balance. How to

Apply:

Please submit your resume to office@hastingsandhavlik.com. We look forward to welcoming the right person to our team!

Job Types:

Full-time, Part-time Pay:

$18.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Paid time off

Work Location:

In person