General Manager

General Manager at Hyde Park Ventures General Manager at Hyde Park Ventures in Westerly, Rhode Island Posted in about 1 hour ago.

Type:

full-time

Job Description:

Lead. Motivate. Deliver Excellence. Join one of the largest Five Guys franchise groups in the U.S. and play a key role in creating exceptional guest experiences, developing high-performing teams, and ensuring profitable store operations. About Hyde Park Ventures Hyde Park Ventures is a vertically integrated management company with a 10-year history of delivering value-added returns across multiple asset classes and geographies. We acquire, develop, and operate multi-unit restaurant franchises and triple-net real estate assets.

Our operating portfolio includes:

Hyde Park Burgers

• one of the largest Five Guys franchisees in the U.S. Hyde Park Real Estate Capital
• Austin, TX SMITH Mechanical Services
• providing commercial HVAC and refrigeration support across the group About the Role The General Manager plays a critical leadership role in ensuring profitable store operations while embodying Hyde Park Ventures' mission, vision, and values.

This full-time, on-site position leads, trains, and motivates the store team to deliver exceptional guest experiences and uphold operational excellence. The General Manager reports to the District Manager and supervises Hourly Shift Supervisors and Team Members. Key Responsibilities Leadership Foster a positive store culture and inspire the team to deliver consistently exceptional guest experiences Ensure accountability for quality, service, and cleanliness standards Promote open, respectful communication and set clear expectations Develop the management team to achieve operational excellence Conduct effective team meetings to drive continuous improvement Build strong relationships with peers and senior leadership Pursue ongoing personal development and self-improvement People Development Recruit, hire, train, and retain top talent Maintain optimal staffing levels Provide ongoing training, performance reviews, check-ins, and daily coaching Address performance concerns promptly and appropriately Achieving Results Execute the store's business plan to drive results and continuous improvement Focus on key performance metrics: Quality, Accuracy, Hospitality, Cleanliness, Speed, Value, and People Achieve top results in Secret Shops, Steritech evaluations, and Contact Reports Adhere to all company systems, processes, and operational standards Requirements High school diploma or GED required, or equivalent experience within Hyde Park Ventures or Five Guys Minimum 2 years of restaurant management experience QSR or fast-casual restaurant experience preferred Energetic, enthusiastic, hands-on leadership style Strong analytical, problem-solving, and time management skills Excellent verbal and written communication skills Collaborative and team-oriented approach Ability to thrive in a fast-paced, deadline-driven environment Flexible availability, including nights, weekends, and holidays Preferred Qualities Coaching and mentorship capability Strong decision-making skills Adaptability and resilience under pressure Conflict resolution ability High accountability and ownership

Skills Leadership, Restaurant Operations, QSR Operations, Team Development, Coaching, Training, Problem Solving, Time Management, Customer Service, Staff Scheduling, Labour Management, Food Cost Management, Performance Management, Hospitality, Operational Excellence Compensation Base Salary:

$60,000

• $66,000 per year, depending on experience Bonus potential Benefits package available Equal Opportunity Hyde Park Ventures is an equal opportunity employer and welcomes applicants from diverse backgrounds.