General Manager

Job Description:

Movie Theatre General Manager Position:

General Manager Location:

Great Lakes Cinema 7

Reports To:

Vice President Operations /

Circuit Manager Employment Type:

Full-Time Company Overview:

Odyssey Entertainment is a regional chain of movie theatres, dedicated to providing an exceptional cinematic experience to our guests. Our commitment to top-quality service, cutting-edge technology, and a wide array of entertainment options makes us a beloved destination for moviegoers of all ages.

Position Summary:

The General Manager is responsible for the overall management and operations of the theatre. This role involves ensuring the highest level of guest satisfaction, efficient theatre operations, financial performance, and staff development. The General Manager will lead by example, fostering a positive work environment and maintaining the company's standards of excellence.

Key Responsibilities:

Operational Management:

Oversee daily operations of the theatre, ensuring smooth and efficient functioning. Implement and uphold operational policies and procedures to enhance service quality. Ensure compliance with health, safety, and sanitation regulations. Manage inventory, including concessions and other retail products, ensuring optimal stock levels.

Customer Service:

Maintain high standards of customer service and address guest concerns and feedback promptly. Enhance the guest experience by ensuring the cleanliness, safety, and comfort of the theatre environment. Coordinate special events, promotions, and private screenings to attract and retain customers.

Staff Management:

Recruit, hire, train, and develop theatre staff, including assistant managers, box office personnel, concession workers, and ushers. Schedule staff effectively to ensure adequate coverage while managing labor costs. Conduct performance evaluations and provide ongoing coaching and development opportunities. Foster a positive, collaborative, and motivating work environment.

Marketing and Community Engagement:

Implement local marketing initiatives to drive theatre attendance and enhance community presence. Develop partnerships with local businesses, schools, and organizations for promotional opportunities. Assist in managing the theatre's social media presence and online reputation.

Qualifications:

High school diploma or equivalent Proficiency with money counting and handling Proven experience in management or a similar leadership role Strong leadership and team management skills. Excellent customer service and communication abilities. Ability to work flexible hours, including evenings, weekends, and holidays. Proficiency in using point-of-sale (POS) systems and other relevant technology.

Skills:

Leadership and team-building Strategic planning and decision-making Customer service excellence Problem-solving and conflict resolution Marketing and promotional skills Time management and multitasking

Benefits:

Competitive salary and performance-based bonuses. Based on Qualifications. Health insurance and HSA PTO Employee discounts on tickets and concessions Opportunities for professional development and career advancement

Equal Opportunity Employer:

Odyssey Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us create unforgettable experiences for our moviegoers! Apply today to become a key part of our dynamic and exciting theatre operations.

Job Type:

Full-time Pay:

$42,500.00 - $45,500.00 per year

Benefits:

Employee discount Health insurance Paid time off Paid training

Shift:

8 hour shift

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person