Grand Coulee Resident Manager

Job Overview Join our dynamic team as a Grand Coulee Resident Manager, where you will lead the day-to-day operations of a vibrant residential community. Complete activities related to the occupancy of tenants, to respond to emergency calls, to complete maintenance work orders and to serve periodic maintenance needs on the project buildings as further described. This position covers all Housing Authority property located at 211 Continental, plus 13 units in the family developments located on Burdin Blvd.

Duties/Responsibilities:

Perform maintenance on vacant units to prepare units to be occupied, according to Housing Authority standards. Conduct 'In' and 'Out' inspections in company of tenant for all units and forward inspection report to the Maintenance Department/Occupancy Department. Perform periodic inspection of units as instructed by the Occupancy Department, resulting from lease or other occupancy violations and report results to the HUD coordinator. Perform maintenance, routine and emergency work orders as required and forward all work order copies to the Maintenance Department. Perform repairs to include plumbing, electrical and carpentry as instructed by the Maintenance Manager. Maintain the common areas and office in a clean and safe manner. Landscape for property Comply with requests for assistance by the Occupancy Department including but not limited to assistance with income verification, obtaining tenant/applicant signature and delivery of tenant notices. Personally deliver or post legal notices conspicuously as required by Landlord-Tenant Law as requested by the Occupancy Department. Monitor and issue lease violation notices when appropriate. Serve as emergency contact for tenants during weekends, holidays and after hours. Required Skills/Abilities Problem Solving

• Identifies and resolves problems in a timely manner. Customer Service
• Responds promptly to customer needs. Interpersonal Skills
• Maintains confidentiality. Ethics
• Treats people with respect. Organizational Support
• Follows policies and procedures. Judgment
• Includes appropriate people in decision-making process. Planning/Organizing
• Prioritizes and plans work activities. Professionalism
• Treats others with respect and consideration. Quantity
• Completes work in timely manner. Safety and Security
• Observes safety and security procedures. Adaptability
• Adapts to changes in the work environment. Attendance/Punctuality
• Is consistently at work and on time. Dependability
• Follows instructions and responds to management direction.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education and/or Experience High school diploma or general education degree (GED). Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills Knowledge of Internet software Licenses or Certificates Must have a valid U.S. state driver's license when hired and the ability to obtain a Washington State driver's license within one month of hire.

Physical Demands:

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. This position works in an office, and the noise level in the work environment is usually low to moderate. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, i.e. copier toner. Incumbents travel as needed. Occasionally, the employee may be required to travel to training classes.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Termination of Employment If employment is terminated by the Housing Authority of Grant or by the employee, the supplied apartment will be vacated by the employee within seven calendar days of the date of termination. Section 3 Opportunity Notice The Housing Authority of Grant County complies with Section 3 of the HUD Act of 1968. Section 3 encourages employment and economic opportunities for low

• and very low-income persons, particularly those receiving government housing assistance. Individuals may qualify as a Section 3 Worker if they: Meet HUD low-income limits; Participate in qualifying government assistance programs; Resident of public housing or Section 8
• assisted housing; Are YouthBuild participant.

Applicants interested in Section 3 consideration may be asked to complete a Section 3 Worker Self-Certification Form upon hire.

Pay:

$19.91

• $23.

37 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person