Guest Reception Agent

Overview We are seeking a dedicated and professional Guest Receptionist to join our Hilton Grand Vacations team at our Christmas Mountain Village Resort in the Wisconsin Dells with a guaranteed 40 hours per week and opportunity to make commissions on top of the starting $16/hr. pay. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Responsibilities Greet and assist clients and visitors as they arrive, ensuring a welcoming atmosphere. Answer phone calls promptly, directing inquiries to the appropriate personnel or department. Maintain accurate records and files, performing clerical duties as needed. Handle incoming and outgoing correspondence efficiently. Assist with licensing and eligibility verification when necessary. Ensure the reception area is organized, clean, and well-stocked with necessary supplies. Requirements Proven experience customer service or in a similar clerical role is preferred. Strong customer service skills with the ability to communicate effectively with clients and colleagues. Excellent time management skills and the ability to prioritize tasks efficiently. Familiarity with calendar management tools and office software. Organizational skills with attention to detail are essential for maintaining accurate records. Ability to work independently as well as part of a team in a dynamic environment. If you are passionate about providing excellent service and possess the required skills, we encourage you to apply for this exciting opportunity as a Guest Receptionist within our organization.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person