PURPOSE AND SCOPE

Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC). Adheres to the HDS/DCC Policies and Procedures and Compliance Program including all state and federal regulatory requirements. The Biomed Technician is responsible for delivery, set up, troubleshooting and maintenance of all Dialysis machines and water treatment systems.

PRIMARY DUTIES / ACTIVITIES

: Delivery/set up of dialysis machines and water treatment systems. Track ALL equipment, putting together a log with their serial numbers. Coordinate with nurses and technicians when assistance is required with designated scheduled programing. Repairs and maintains dialysis machines, R.O. water systems and provides support documentation. Performs electrical safety assurance and performance testing on all dialysis machines and related electrical equipment Monitors R.O. system and log sheet, on a monthly basis, for completeness and accuracy, noting any deviations from normal standards Performs monthly biomedical audit and documents findings to ensure that dialysis staff are following company policies and procedures. When notified, participates in on-site ESRD surveys and inspections by state and federal surveyors Participates and presents as a member of each facility s Quality Assurance Performance Improvement (QAPI) Complete Biomed section of QAPI log Orders and maintains appropriate parts inventory for all equipment serviced. Help with stocking and arranging treatment supplies in stock room. Discusses equipment maintenance problems with the CNM, CAA, and Regional Biomed Lead Comply with company policies and procedures in accordance with state and federal regulations for patient care and services (CMS, HIPAA, OSHA, and other governing agencies). Other duties, as assigned.

CUSTOMER SERVICE

Responsible for supporting the values and customer service standards of HDS/DCC. Accountable for outstanding customer service to all staff, clients and vendors Develops and maintains effective relationships through effective and timely communication. Initiates action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

EDUCATION/ QUALIFICATIONS

•Associates degree preferred •Dialysis experience preferred

EXPERIENCE

Must be PC proficient and able to thrive in a fast-paced setting; experience in

Microsoft Office Suite:

Outlook, Word and Excel a must Good presentation & communication skills Must be productive & resourceful with the ability to meet deadlines

OTHER QUALIFICATIONS

Must be a self-starter who can work independently yet function in a highly collaborative, fast-paced team environment. Ability to multi-task, work under pressure and meet deadlines effectively Excellent written and oral communication skills Strong data entry, organizational and interpersonal skills High integrity, team player with patient service focus and flexibility

Voluntary Benefits:

Medical, Dental & Vision Insurance Hospital Indemnity, Critical Illness, Accident Insurance & Long-Term Disability Voluntary Life and AD&D Flexible Spending Account (FSA) & Health Savings Account (HSA)

Company-Paid Benefits:

Short-Term Disability & Basic Life/AD&D (1× salary) Employee Assistance Program (EAP) & LifeMart discounts 401(k) with Company Match Paid Time Off (PTO) & Extended Sick Leave (ESL)

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with prospective and current clients. The position requires travel between assigned facilities and various locations. Travel to scheduled staff meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. The work environment is also characteristic of a dialysis center or a patient s home and as such the employee may be exposed to infectious and contagious diseases/ materials. Must be able to lift 30 pounds as needed. 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