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CP
Carefree Physical Therapy
Front Office - Referral/Scheduling Coordinator
Entry-Level JobVerifiedNo experience needed
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Based on Arizona data
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What they do
A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.
$68,129 / year median in Arizona
Job Description
Carefree Physical Therapy Referral/Scheduling Coordinator Manage patient referrals - fax, phone, walk-in. Contact patients to schedule. Schedule patients, create cases in EMR; update as needed. Verify insurance benefits/authorizations. Assist patients with case paperwork. Scan documents to EMR; attach to patient files. Shred documents after scanned. Collect copays and patient payments on daily list. Contact physicians offices, imaging, others for medical records as needed. Maintain and update therapist's patient list for active patients, appt level, discharge, POC, auth. Create flex notes to patient's case for detailed messages. Print therapist's schedules for next day. Update through the day with cancels and additions. Print daily copay list for next day. Provide outcome status/discharge forms, ABN, consent forms as needed. Maintain calendar of days off and block EMR schedule accordingly Front office - general Answer phones. Check voice mail. Check incoming faxes. Greet and check in patients. Provides therapist cards as brochures as needed. Maintain referral list and cards of various local services of interest to our patients. Maintain/trouble shoot office machines, WiFi. Order office supplies - coordinate with manager. Maintain neat waiting room, magazines; water plants on Fridays. Lock front door after last pt. Sell retail items and add to sales tax list. Alert Lucy to needed therapy supplies.