Dental Treatment Coordinator Bronco Family Dental Gilbert, AZ Job Details Full-time $26

• $30 an hour 3 hours ago Qualifications Teamwork Medical scheduling Administrative experience High school diploma or GED Attention to detail Full Job Description Bronco Family Dental is growing, and we're looking for an exceptional Treatment Coordinator to grow with us.

We're looking for someone who takes ownership, loves people, thrives on organization, and is excited to help build an exceptional dental practice. For the right person, this position offers significant growth potential. We're especially interested in someone who doesn't just want their next dental job, but wants to develop the skills to eventually help lead a team and run a successful practice. Above all else, culture comes first. At Bronco Family Dental, we're intentional about how we care for our patients, support one another, and grow as a team. Skills and systems can be taught. Who you are and how you treat people matter most to us. We're looking for someone who is kind, humble, dependable, driven, and team-oriented. We believe excellence is a journey of getting 1% better every day. We want Bronco Family Dental to be a place where patients can feel the difference and where our team is genuinely proud to work. This is an opportunity to do more than fill a position. You'll have the chance to make a meaningful impact as Bronco Family Dental grows. We're looking for someone who wants to take ownership, contribute ideas, strengthen our systems, and grow alongside our team. For the right person, this role has the potential to develop into an Office Manager or Practice Leadership position. If you're looking for a place where your contributions matter and you can someday say, "I helped build this," we'd love to meet you.

What You'll Be Doing:

Create a warm, elevated patient experience from beginning to end Present treatment plans clearly, confidently, and compassionately Help patients understand treatment, insurance benefits, financial responsibilities, and payment options Follow up with patients regarding unscheduled treatment Coordinate larger and more complex treatment plans Verify insurance benefits and prepare accurate patient estimates Assist with billing, patient accounts, collections, and accounts receivable Help maintain an efficient and productive schedule Communicate with patients by phone, text, and email Develop and improve systems that help the practice run smoothly Support your teammates and contribute wherever needed Grow into additional leadership and practice-management responsibilities over time

You'll Thrive Here If You Have:

Exceptional customer service skills

• you love making people feel cared for! A growth mindset
• you embrace learning and improving every day. Reliability
• your team can count on you to be present and engaged. Team-oriented mindset
• you thrive in a collaborative, supportive environment. Strong communication skills
• both in person and over the phone. Detail-oriented and organized
• you keep things running smoothly!

Minimum Qualifications:

High School Diploma or Equivalent 2+ years of experience in customer service, front desk, or administrative role preferred Dental front-office experience is strongly preferred, particularly experience with: Treatment coordination and case presentation Dental insurance and benefit verification Billing and patient accounts Accounts receivable and collections Scheduling Dental practice-management software Bonus Points (but not required!): Previous dental assisting/chairside experience. While this is primarily a Treatment Coordinator role, we're a team-first practice, and there may be times when an extra set of trained hands is helpful clinically. Chairside experience also brings valuable understanding of dentistry, clinical workflow, and the complete patient journey which is an asset for both treatment coordination and future practice leadership. Sales experience is a major plus . We don't believe in pressuring patients into dentistry. Great treatment coordination is about listening, educating, building trust, communicating value, and helping patients confidently move forward with the care they need.

Knowledge, Skills, and Abilities:

Ability to interact with patients and team members professionally and courteously. Strong problem-solving skills and ability to adapt in a fast-paced environment. Commitment to maintain patient confidentiality and HIPAA compliance. Ability to stand, sit, and move throughout the office for extended periods. Why Join Bronco Family Dental? Competitive Pay A supportive, team-focused culture Opportunities for growth and professional development A workplace that values excellence, integrity, and care We are more than just a dental office. We are a team dedicated to making a difference! If you're ready to bring your energy, skills, and positive attitude to our practice, we'd love to meet you! Additional duties may be assigned accordingly at the discretion of the employer. When applying, please tell us: What does exceptional patient hospitality mean to you, and give us an example of a time you went above and beyond to make a patient or customer feel cared for?

Pay:

$26.00

• $30.

00 per hour

Work Location:

In person