We are seeking a highly polished, detail-oriented Treatment Plan Coordinator to join our growing, high-performance dental team. This is not a traditional administrative role — this position sits at the intersection of patient experience, clinical excellence, and case acceptance. You will play a critical role in guiding patients through life-changing treatment, helping them understand their options with clarity and confidence, and ensuring a seamless path from consultation to completed care. Our ideal candidate is experienced, proactive, and emotionally intelligent — someone who can communicate complex treatment with ease while delivering a concierge-level experience. What You'll Be Responsible For Serve as the primary liaison between doctor and patient for all treatment discussions Present and explain both simple and complex treatment plans with clarity, confidence, and empathy Translate clinical recommendations into a compelling and understandable patient experience Verify insurance benefits and build accurate, detailed financial breakdowns Coordinate and sequence treatment plans for optimal clinical and scheduling efficiency Guide patients through financial options and remove barriers to starting treatment Proactively follow up on unscheduled treatment and maintain a strong case acceptance pipeline Monitor patient progress and ensure continuity of care throughout treatment Educate patients on post-treatment expectations, medications, and next steps Maintain strict compliance with all healthcare regulations and internal protocols What We're Looking For 3+ years of experience in a dental practice (implant or full-arch experience preferred) Strong understanding of dental terminology and treatment workflows Experience with Dentrix (or similar PMS) Proven ability to present treatment plans and convert to scheduled treatment Exceptional communication skills — confident, clear, and patient-centered High level of emotional intelligence, empathy, and professionalism Strong organizational and time management skills Ability to multitask and perform in a fast-paced, high-volume environment Self-starter mindset with a strong sense of ownership and accountability Who Thrives in This Role This role is best suited for someone who: Naturally builds trust and rapport with patients Is confident discussing finances and guiding decisions Takes pride in delivering a premium, white-glove experience Understands the impact of dentistry on a patient's confidence and quality of life Wants to be part of a team focused on excellence, growth, and meaningful outcomes Why Join Our Team We are a privately owned, growth-focused practice delivering advanced, high-quality care in a modern environment.
Our team is built on:
Clinical excellence Elevated patient experience Strong culture and accountability Continuous growth and opportunity You won't just be scheduling treatment — you'll be helping patients change their lives through their smile.
Pay:
$25.95 - $31.25 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid sick time Paid time off Paid training Professional development assistance Application Question(s): Do have you have dental experiene?