Dental Treatment Coordinator We are looking for an experienced, personable, and detail-oriented Dental Treatment Coordinator to join our team. The Treatment Coordinator plays an important role in creating an exceptional patient experience by helping patients understand their recommended dental treatment, coordinating appointments, and assisting with insurance and financial arrangements. The ideal candidate is confident communicating with patients, organized, dependable, and comfortable discussing treatment and fees. We are looking for someone who can build trust with patients while working closely with our doctors and team to ensure treatment is scheduled and completed efficiently. Responsibilities

• Welcome patients and provide a warm, professional experience from check-in through check-out.
• Present and explain recommended dental treatment, including procedures, timing, fees, and estimated insurance benefits.
• Answer patient questions and help patients understand their treatment options and financial responsibilities.
• Schedule treatment appointments and coordinate with doctors and the clinical team to maintain an efficient schedule.
• Follow up with patients who have diagnosed treatment that has not yet been scheduled.
• Build strong relationships with patients and help them feel comfortable moving forward with recommended care.
• Verify insurance benefits and assist with treatment estimates and financial arrangements.
• Process patient payments and assist with account questions and billing concerns.
• Maintain accurate patient records, treatment plans, and financial information in the practice management system.
• Communicate with patients by phone, text, and in person regarding appointments, treatment, and financial arrangements.
• Maintain patient confidentiality and follow HIPAA and practice policies.
• Work collaboratively with the doctors, hygienists, assistants, and front-office team to provide a seamless patient experience.
• Support the practice in achieving its goals for patient care, scheduling, and treatment completion.

Qualifications & Experience Previous dental office experience is required; experience as a Treatment Coordinator is strongly preferred. Strong knowledge of dental terminology, procedures, and treatment planning. Working knowledge of dental insurance, benefits, claims, and patient financial responsibilities. Experience presenting treatment plans and discussing fees with patients. Excellent verbal and written communication skills. Friendly, confident, and professional demeanor. Strong customer service and relationship-building skills. Excellent organizational skills and attention to detail. Ability to prioritize and manage multiple responsibilities in a busy dental office. Comfortable using dental practice management software and electronic records. Ability to work effectively as part of a team and communicate openly with doctors and coworkers. Dependable, accountable, and committed to providing an exceptional patient experience.

About Us:

We are a friendly, patient-centered, progressive dental practice in Bonsall. Our team is committed to offering 5-star customer service to each and every patient. We strive to deliver the highest level of care and treatment planning, always putting patients' care first. We strongly adhere to our vision and mission and follow core values in making decisions. Full-Time Position Tuesday-Friday, 8:00 AM-5:00 PM 32-Hour Work Week Benefits Hourly pay depends on experience and the value you bring to our team and to our patients Medical Insurance Dental 401k retirement Paid Holidays If you are organized, positive, motivated, and enjoy building meaningful relationships with patients while working as part of a supportive dental team, we would love to hear from you.

Pay:

Up to $30.00 per hour Expected hours: 32.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person