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RFDC

Hygiene Coordinator - Dental Office

Entry-Level JobVerifiedNo experience needed

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What they do

A Care Coordinator develops and manages patient care programs and handles patient cases. Keeps patients informed about their care options.

$74,642 / year median in California

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Job Description

Hygiene Coordinator
  • Dental Office RFDC
  • 5.0 Redlands, CA Job Details Part-time | Full-time $20
  • $24 an hour 16 hours ago Qualifications Debt collection phone call Practice management software Attention to detail Dental office experience Clinic administrative experience Full Job Description
PLEASE CALL
(909) 793-0111 TO
SCHEDULE INTERVIEW
  • ASK
FOR VANESSA HYGIENE COORDINATOR SUPERVISOR
  • IF
NOT AVAILABLE ASK FOR TONY/ALYCIA OFFICE MANAGER
Hygiene Coordinator
  • Dental Office We are looking for a motivated, organized, and highly dependable Hygiene Coordinator to join our dental team.
This is a great position for someone who is comfortable on the phone, enjoys working toward measurable goals, and is persistent without losing excellent customer service. Responsibilities Contact patients who are due or overdue for hygiene appointments Make a high volume of outbound patient calls each day Fill same-day and next-day hygiene openings as the highest priority Reactivate patients who have fallen behind on their dental care Schedule patients with the correct hygienist, provider, and appointment type Follow up with patients through phone calls, voicemail, text, and email Recover cancelled and failed hygiene appointments Confirm upcoming appointments Review the hygiene schedule throughout the day for openings or scheduling problems Work patient lists and reports to identify patients who are not scheduled Document all patient communication accurately in the patient's account Communicate closely with hygienists, assistants, front office staff, and management Track daily scheduling and outreach results Who We Are Looking For Strong phone and communication skills Comfortable making a large number of outbound calls Persistent and goal-oriented Friendly and professional with patients Organized and detail-oriented Excellent follow-up skills Dependable and punctual Comfortable working in a fast-paced environment Able to multitask while maintaining accurate documentation Positive attitude and team mentality Comfortable being held accountable to measurable daily goals Preferred Experience Dental hygiene coordination or recall experience Call center or high-volume phone experience Customer service Experience with dental practice management software Dental experience is preferred but we are willing to train the right candidate who has strong communication skills, work ethic, and call center or high-volume phone experience This is an active scheduling and patient outreach position. The ideal candidate is someone who is comfortable picking up the phone, consistently following up with patients, and taking ownership of keeping the hygiene schedule full. We are looking for someone who does not wait for the phone to ring, but proactively reaches out to patients and helps them get back on the schedule.
PLEASE CALL
(909) 793-0111 TO
SCHEDULE INTERVIEW
  • ASK
FOR VANESSA HYGIENE COORDINATOR SUPERVISOR
  • IF
NOT AVAILABLE ASK FOR TONY/ALYCIA OFFICE MANAGER
Pay:
$20.00
  • $24.
00 per hour
Work Location:
In person