Practice:

Sea Glass Orthodontics Reports To:

General Manager Schedule:

Full Time (

Tue-Thu:

8:30 AM - 5:30 PM, Mon and Fri 8:30 AM - 2:30 PM)

POSITION SUMMARY

Sea Glass Orthodontics is seeking a friendly, detailed-oriented Scheduling Coordinator who is bilingual to manage patient appointments and communication, collecting payments, and other administrative duties, such as tracking lab orders and procuring materials and supplies. At Sea Glass Orthodontics, our mission is to create a thriving community by leveraging the transformative power of orthodontics. The ideal candidate must thrive in an energetic, kid-friendly environment, taking on multiple tasks concurrently. They must enjoy interacting with patients and their families in a warm, professional manner.

KEY RESPONSIBILITIES

Appointment Management Connect with leads to schedule complementary consultations Greet patients by name with a smile Coordinate check-ins/check-outs with warmth Schedule, confirm, and reschedule patient appointments efficiently Communicate professionally with patients, other dental professionals, and community members via phone, email, and text message Take good notes of conversations with patients and their families Provide point of sale support for our team, including accepting and tracking payments Orthodontic Specific Activities Track and place lab orders for our clinical team Validate insurance for our new patients Perform care calls after first visits to new patients Troubleshoot patient emergencies to ensure the comfort of our patients Support the clinical team to ensure we remain running efficiently Office and Administrative Support Update and maintain our clinical and marketing calendar File documents as need Procure materials and supplies to ensure the clinic and office are fully stocked at all time Manage monthly patient contests Send birthday cards to patients each month

QUALIFICATIONS

Fluent Spanish and English speaker Prior experience in a dental or orthodontic office preferred Strong organizational and time-management skills Excellent verbal and written communication abilities Ability to multitask and work efficiently in a fast-paced environment Comfortable using dental practice management software (or willing to learn) Team-oriented, dependable, and patient-focused

CULTURE & WORK ENVIRONMENT

Front office role in a busy orthodontic practice Regular interaction with patients of all ages and families Collaborative, team-driven workplace

WHY JOIN SEA GLASS ORTHODONTICS?

Sea Glass Orthodontics is built on collaboration, respect, and thoughtfulness. We are committed to clinical excellence and astonishing patient care. We maintain a zero-drama culture and genuinely support one another. We work hard, hold high standards, celebrate wins, and believe in investing in our people as much as our patients. If you are looking for more than a job, if you want to grow, be challenged, and make a meaningful impact, we would love to meet you.

Pay:

$20.00 - $32.00 per hour Expected hours: 36.0 per week

Benefits:

Employee discount Paid time off Professional development assistance

Work Location:

In person