October 12 , 2026

Start Date Job Summary:

Professionally and compassionately performs routine TMS and Esketamine Treatments and act as a liaison for our specialty services patients. Primary Responsibilities Primary TMS and Esketamine technician Manage TMS and Esketamine patient schedule Manage supplies and inventory Keep all TMS and Esketamine rooms clean and organized. Magstim Connect administrator (in collaboration with TMS Manager)

Additional Job Responsibilities:

• Support TMS and Esketamine coordinator and work collaboratively with them to ensure excellent patient care and experience is given.
• Support Front Office by making patient calls, answering phone calls, and collecting co-payment.
• Assist with prior authorization for TMS and Esketamine patients.
• Performs other duties as assigned.

Education:

1.

Certified Medical Assistant Experience:

• Minimum of one-year experience as a Medical Assistant
• Minimum two-year experience as medical office receptionist/front desk
• Robust knowledge of electronic health record systems
• Knowledge of medical terminology and office procedures

Skills Required:

• Communicate using proper grammar, spelling, and punctuation
• Communicate most common insurance plans to patients
• Type 45 words per minute with 90% accuracy
• Use Microsoft Office, including Word, PowerPoint, Excel, and Outlook
• Efficiently use browsers and web-based software
• Operate office equipment including computers, printers, tablets, phones, and TV's
• Setup and troubleshoot Zoom telemedicine app
• Deescalate and handle stressful situations, violent and suicidal patients
• Identify most common psychiatric drugs & controlled substances
• Certified in

CPR & BLS

• Perform wellness checks

Abilities Needed:

• Remain calm and positive with difficult patients
• Follow documented processes and provide input to increase efficiency
• Communicate maturely and professionally with all team members and patients
• Adjust with the changing needs of the business
• Find answers before asking for answers
• Bring solutions with every problem

Physical/Mental Demands:

Varied activities including standing, walking, reaching, bending, and lifting. Requires full range of body motion, may include lifting or handling patients, manual and finger dexterity, and eye-hand coordination. Must be able to use a variety of office equipment. May require occasionally lifting and carrying files up to 50 pounds. May require working under stressful conditions.

Environmental/Working Conditions:

Well-lit and ventilated medical office and treatment room environment. Work may be stressful due to a busy office. Involves frequent contact with staff and patients and possible exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

Job Type:

Full-time Pay:

$45,000.00 - $48,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance Ability to

Relocate:

Winter Garden, FL 34787: Relocate before starting work (Required)

Work Location:

In person