Front Desk Check-Out Coordinator Responsibilities:

Create a seamless and positive final impression for every patient as they complete their visit at Love to Smile Assist patients with scheduling future appointments and coordinating ongoing treatment needs Present treatment plans and educate patients on recommended care in a confident, relational, and compassionate manner Collect payments, review financial arrangements, and navigate financial conversations professionally and empathetically Verify dental insurance benefits and assist patients in understanding their coverage and estimated financial responsibilities Coordinate with doctors, hygienists, specialists, and front office team members to ensure continuity of patient care Maintain accurate patient records and ensure all check-out processes are completed thoroughly and efficiently Support front desk concierge services, including answering phones, assisting patients, and helping maintain a welcoming environment Build long-term patient relationships centered around trust, communication, and exceptional service

Success Factors:

Self-starter who works well independently with minimal supervision Relational, empathetic, and enjoys connecting with patients Comfortable discussing finances while maintaining a warm and patient-focused demeanor Highly detail-oriented and able to thrive within established systems while helping improve processes when needed Comfortable in a fast-paced environment and able to navigate multiple responsibilities throughout the day Strong problem-solving skills with the ability to think proactively and outside the box Positive attitude with a growth mindset and willingness to be coached Bilingual skills are a plus but not required

What We Offer:

Competitive pay (based on experience) and a benefits package that including a 401(k) matching with up to 6% match , medical insurance, employee discounts on dental services, and position-tailored incentive plans Comprehensive on-the-job training with continued mentorship and support for team members looking to grow within the dental field Wealth management advisory Paid time off and holidays A positive, meaningful, and supportive work environment Career mobility with long-term growth and development opportunities An opportunity to serve amazing patients and participate in community outreach events Technology-forward, growth-oriented dental practice Beautiful team facilities Our practice encourages applicants from industries such as hospitality, food and beverage, luxury retail, concierge services, brand promotion, and more!

Job Type:

Full-time Pay:

$18.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Bereavement leave Employee discount Employee mentoring program Financial planning services Free parking Health insurance On-the-job training Opportunities for advancement Paid time off Application Question(s): Why should you be our next Love to Smile team member?

Experience:

dental: 1 year (Preferred) Ability to

Relocate:

Overland Park, KS 66210: Relocate before starting work (Required)

Work Location:

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