Office and Position Overview We create Fun. Loving. Smiles! and build lasting relationships by making a difference in people's lives. If you want to be part of a life-changing team, come join us! A fun and fast-paced environment awaits you, serving smiles to patients of all ages! Apply now for an exciting career as an Orthodontic Treatment Coordinator at Eberle Orthodontics - an upbeat, progressive orthodontic practice in east Louisville and La Grange. If you love making people smile, this is the place for you! Join a family of team members who are striving together to be The Friendliest Orthodontic Team in Town, who share 5

Core Values :

Serving Our Patients and One Another Postured to Learn and Inspire Relationship Driven Organized Toward Efficiency Going the Extra Mile Job description We are seeking a high-caliber Treatment Coordinator to join the face of our practice for new patients. In this role, you will guide families from their initial consultation through their decision to start treatment. This position bridges the gap between clinical recommendation, patient relations, and financial planning. Position Purpose To be the best part of our patients' day by providing a first-class orthodontic new patient experience. The right candidate must be self-motivated, organized, possess excellent verbal and communication/sales skills and attention to detail, and be extremely people oriented. The ideal candidate would have a minimum of 1 or more years' experience in a clinical orthodontic or dental setting and finds it a true JOY to serve customers from the heart!

Core Responsibilities Lead Consultations:

Conduct seamless, professional new patient exams alongside the orthodontist, tailoring your presentation to the patient's cosmetic and corrective needs.

Financial Case Management:

Present payment options, coordinate and apply insurance benefits, and establish flexible contracts to overcome financial barriers to care. Excellent consumer communication, foundational comfort discussing multi-thousand-dollar financial investments, and a fast, eager learning style.

Proactive Follow-Up:

Manage the observation channel and pending patients diligently via phone, text, and email to maximize same-day and delayed starts.

Community Relations:

Maintain strong and trusted lines of communication with our network of local referring dentists and their teams. Promote our doctor and amazing team to new patients and our community. Live out our Core Values with one another to make this office a wonderful place to walk into each and every day.

Pay:

$23.00 - $31.00 per hour Expected hours: 32.0 - 34.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Professional development assistance Referral program Uniform allowance Vision insurance Application Question(s): Why did you choose to apply for this position? How many years of experience do you have presenting orthodontic / dental treatment plans or discussing forms of customer financial arrangements in dental, orthodontic or some other area of business or healthcare? Please share some of your experience. What are your 3-5 year goals?

Work Location:

In person